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October 2023 by Thomas Phillips
Fast,reliable, informational employees.
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October 2023 by Demetrius Calloway
Good customer service but there hours and days changed up on me wish they had more days there actually open.
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September 2023 by Brittany Hurd
Had a great experience! My phone wasn’t working and Demetris quickly resolved the problem. Great customer service.
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August 2023 by Paul Duzzi
Verizon's customer service has greatly improved over the last couple years. Instead of avoiding the stores, I know I can go there and get excellent customer service, intelligent answers and no lies.I usually use the Garfield heights store and this time around, Jay was the rep that handled all of my needs today with Efficiency and with Courtesy.
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August 2023 by Christie Perry
Gabriel and Demetrius are great! I've dealt with this store a few times, always a pleasure. And only a few minutes from my house! I've been a Verizon customer for over 25 years. Not switching. Ever.
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August 2023 by Hugh Mullen
Demetrius is the best and easiest person to deal with of any experience I have ever had at Verizon.In the last 10 days he has set me up with a new phone and tablet and made it so easy for someone like me who has very little tech skills.Thanks again for everything.Highly recommend the Garfield heights location.
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August 2023 by youknownothing oliv
Demetrius is amazing at his job and helped so much.
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July 2023 by David Void
Open till 7 my butt it's 5:56 and the doors are locked on a Friday. Why do all these Verizon's close so early
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May 2023 by Dirisha Fontana
Kaylon is a great young lady. Helped this old lady get the right phone.
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May 2023 by Dawn Marie Hill
They took there time explaining what happen to my old phone and explained in depth what to expect from my new phone and helped me set it up.
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May 2023 by tostsnia the puddels
It was amazing and everyone was helpful and it was fun and inviting I would recommend to friends and family members
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April 2023 by Jenni Epifano
My phone broke. J. At this Verizon store was amazing. He had me out of the store with a new phone in less than an hour. Just in time for a meeting. He is amazing!!!
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March 2023 by lisa kaneen (Lisa)
Very very helpful, informative and professional. Demetris saved me so much money by reorganizing my plans and upgraded 3 phones and I got a new smart watch. I will always do my Verizon business out of this location!
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January 2023 by Logan Honsaker
Came into the store looking for an iPhone 14 pro, and Kam was incredibly helpful. He walked me through every step of the process, and was very clear about what I was going to be paying that day. Never felt an ounce of pressure as I have with salesman in the past. He was extremely kind and patient, and I can't stress enough how much that means when someone like myself isn't super knowledgable about phones. Kam is the man!!!
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January 2023 by David Wagner
Cam delivered excellent customer service! DCW
