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September 2023 by Dave Davis
Gave me a vary fair trade money on my trade in. Got a beautiful truck in return for a good deal. I would recommend!!!!
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September 2023 by Alex Reed
Fast and attentive service. Friendly low pressure sales. Owners give so much back to the community
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August 2023 by Andrew Matlack
We have purchased three vehicles from Charles in the past. This is the most comfortable dealership I have dealt ever with and I will keep coming back. On every visit, the staff has been friendly and the service is typically quicker than promised. Parts were way more expensive than I expected for rear pads and rotors (although the total cost was slightly less than the estimate) but labor cost was reasonable.
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August 2023 by Gabby
My parents and I have been going to Charles for the past 20+ years and have always had EXCELLENT service. The best atmosphere for acquiring a new vehicle, for someone’s first time or 10th time. This dealership has gone above and beyond to provide back-bending service for us all these years. 110% recommend!
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August 2023 by Judy Bates
Steven and Connie in service are so professional in every area. Made us feel like we were their top propriety. Than while our car was being worked on, because of having pistons and ring replaced, supplied us with a car to use during that time. An A+ above and beyond,,,,,
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June 2023 by allen perez
Marcus and Paul were awesome, I’ll definitely be referring people to this dealership. Great team over there.
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June 2023 by Michelle Casseday
I want to thank Charles Auto family for a very pleasant trade in and purchasing experience recently. Adam in sales and Dan in loan financing were both very kind, fair, and courteous. I truly appreciate getting a fair trade in value on my trade ins and a fair price on my new purchase as well. I also appreciate their service dept. for great, prompt, knowledgeable service, after some bad experiences elsewhere. My husband and I appreciate this more than you know! This isn't my first time purchasing from you and I hope to continue doing business in the future. I highly recommend you as a dealership from service to sales!! Thank you so much!
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April 2023 by Jayde Veon
Everything was great! I felt like I was given all the information that was relevant to my car and was not pressured into paying for a
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March 2023 by Jeramy Helmick
I highly recommend Charles Auto Family. Everyone there was very nice. Friendly atmosphere. Not pushy at all. Very helpful. Ask for Adam Byers (sales). Him and Dan (loans) were amazing to work with!
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February 2023 by Roy Dew
Salesman was very helpful. He took time to review our options. We've purchased 3 cars from them in the past, all with great service.
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February 2023 by Kim Safranek
They are always professional quick and informative. Even bought my car from them and will probably continue to buy my cars from them. It did r feel like a dealership.
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February 2023 by Rebecca Thiry
Charles' Service Dept was thorough, timely and the communication was excellent. I wasn't sure how I was going to get my car home and they delivered it to me. That was such a nice added touch!
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February 2023 by Bryan Mehaffie
I could not get any other dealershio to help me out and Charles Auto Family listened to me and got me out of my dodge and into a awesome new Buick. Would highly recommend them to everyone. A Big Thanks to Marcus and Dan you two were the Best!!!
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January 2023 by Dan Freer
Thank you Marcus, Dan, Bruce, Lilly, and Chevy for the pleasant experience on our trade-in deal we made today. Everything went very smoothly with very courteous service from all the employees. We live 1 1/2 hrs out of state however it was well worth the drive.
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January 2023 by Amy Galvin
The service and expertise at Charles Auto Family is always top notch. I wouldn't take my cars anywhere but Charles Auto Family. Thank you for always servicing my cars with care!
