Baumann Ford Genoa provides a great and transparent buying experience with outstanding customer service. The staff is described as amazing, quick, knowledgeable, ethical, and helpful, going above and beyond to meet client needs. The process is noted for having no pressure, with the team working hard to find vehicles that fit requirements, including sourcing from other lots. Employees are praised for listening, answering all questions, thoroughly walking through options, and assisting with financing. The focus is on building a long-term relationship and ensuring clients are content with their experience, from sales to service.
Great experience as usual. Been going here for over 30 years and never feel rushed or pressured. Josh O’Brien was really good at helping us find the vehicle we needed.
July 2026
This was the most pleasant car buying process I have ever experienced. Brian Gentry, Grant Miller and the finance manager made the whole process simple and stress free.
July 2026
Just got a truck from here check Robert out he was a great salesman really easy to work with and work around my work schedule
