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January 2024 by Carol Bauer
Had a problem. Went to the Georgetown branch. DIANE waited on me . She picked on what I did wrong right away. With in min. problem was solved . Very pleased with the services. Diane was great
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January 2024 by Mike Pride
The employees are very professional, friendly and efficient.
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January 2024 by Katie Yochum
Great bank and great workers
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December 2023 by Joyce Kattine
Great bank! I am addressed by name and all staff are friendly and helpful! They made setting up new accounts super easy and are offering better rates than any other bank around .They make you feel truly valued as a customer.
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January 2022 by Glenna Jo Sims
I really like this bank. I've banked at Chase for many years & had many awful experiences there. Finally, I decided to try something new & pulled in here. All the tellers are super helpful, knowledgeable & friendly. I had a hard time with the mobile app at first (my fault) but, one quick phone call took care of it. Best part? I received $16 back this month just for using my First state bank debit card on all my normal purchases. Crazy easy!
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October 2021 by Raysean Strunk
The Fayetteville branch is a joke I know people who can overdraw when ever they want but they lock your stuff because of the paper work they have to file when you do overdraw by far the worst bank I have ever went with
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June 2021 by Slade Fetters
Staff is unpleasant. My father had a trust account there and I have had nothing but grief from the elders who run the bank. They are condescending and uneducated about how trusts work. Multiple times I've had to have my attorney call and explain to them the trust "which is in plain writing" my advice is go to fifth third. Save yourself the overdraft frees and self-righteous glances of dimwits. I'm sure if these so called higher ups tried to get a job at McDonald's they would be fired.
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April 2021 by Teri Griffey
Best bank around!
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March 2021 by Francis
I've been using this bank for two years, and I definitely have recommended it to my friends and family.The staff is friendly, helpful, and willing to spend the time to help customers have the best banking experience possible.
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January 2021 by Francis DeLeslie
I've been using this bank for two years, and I definitely have recommended it to my friends and family.The staff is friendly, helpful, and willing to spend the time to help customers have the best banking experience possible.
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October 2020 by Maria Therese
I've been using this bank for two years, and I definitely have recommended it to my friends and family.The staff is friendly, helpful, and willing to spend the time to help customers have the best banking experience possible.
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March 2019 by Danni Goslin
This is the second time I have shown up at 830 through drive through at 830 and they are still closed. It's now 835 and still closed so dont follow their drive through hours that are posted on the window and door they do not follow them
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February 2019 by Carl Schlabach
some staff are more friendly than others but overall the best bank in my opinion!
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January 2018 by Dawnya Keith
Everyone here is so helpful. By my first week banking here everyone knew me by name. By far my favorite bank in Georgetown!
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January 2018 by Wesley Craig
By far the worst bank, most bank give you the option on your debit card or do u want it to over draw or decline, they choose for you, if you have a loan you make all ur payments on time for a year and miss one payment they repo it and charge you 600$ by far worst bank ever if you wanna get screwed go to first state bank
