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August 2023 by Jakyna Spivey
Everything was done quickly and efficiently. And I really appreciate all of the information on grief and mourning that they gave me. I dropped her off in the morning and gotta call the same day that I could come pick up my girl. Some of the most kind, compassionate people work here, and it meant a lot to me to have them be the ones to take care of my girl.
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March 2023 by Lissa Renk
I waited to review on purpose. I understand that people have higher standards when their loved ones are involved, not to mention at a highly emotional time like during the loss of a loved one. For that reason, I will stick to the facts. I do a lot of reviews and I don’t give low ratings often or without thought as I know they do impact business. That being said, I will simply state the facts (you can’t make this up) for my review.1. On the day of the service when family arrived early to set up, the cremation garage was OPEN revealing all tools and even a gurney outside of the oven, that was smoking (IN USE)! A man was standing with some sort of stoking tool or shovel at the oven. Keep in mind, our loved one was being cremated so this was not a welcome vision upon arriving for the services.2. When we kindly asked that the doors be closed to hide the visual we were actually met with attitude by the staff. I was shocked.3. There was zero attention to detail. Arrangements of photos etc did not match what was agreed upon.4. The host kept calling our loved one and the eulogist by THE WRONG NAME (multiple times).5. Staff actually walked up to the family and handed us our cremated loved one DURING SERVICES! You can’t make this stuff up.5. Tufts did not provide water or coffee for guests.6. This is the last major thing I am going to mention, when a family member asked about an undone service that had been paid for, they too were met with attitude.Positives include a beautiful exterior building, somewhat dated interior and the attendants seemed friendly as long as you didn’t ask for much.As a Local Guide, I would encourage using another facility during such a sensitive time.
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January 2023 by Connie M.
Can't get them to return calls or take care of us.We have been working with them since first of October.
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March 2022 by Carol Weddle
They are the best.
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March 2022 by Rebecca seeley
First off I thought their cremation center was a wonderful place. They took great care with both my parents final arrangements. My opinion changed drastically today when my beloved pet passed away in my husband's arms and we called to take him there to be cremated. We were told sorry we have no one there to take him in. Wait do you tell people this when they call about humans? I think not. This dog was my family member. I am grieving for him, Max just as I did my parents. I am totally disgusted by your lack of empathy towards us and I will make sure that everyone Iknow knows how we were treated. Shame on you Tufts Schildmeyer. If you treat all pet parents the way you did us you should not be in the business of pet creamation.
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March 2022 by Alyson Schmidt
They are so helpful and caring.
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March 2022 by lisa wood
Would highly recommend! Took care of our beloved dog, Sadie. She was cremated and got her back next day. Not over priced.
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March 2020 by Mike Dee
They took very care of my brother mark david donnelly in the memories of mark david donnelly rest in pice my brother I will see you someday born on February 5 1961 and pass away on January 15 2020 he was 58 years old thank you this his brother mike donnrlly
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March 2018 by Renea Sandlin Accord
They really care about your loved one and their family
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March 2017 by Bobbie Ponn
Great facility and nice staff
