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July 2023 by Jerry Paoli
Was such a wonderful process, working with upscale auto! Regardless of the things needing to be done and obtained, they guided my wife and I through the process to get the truck of our dreams. Would 100% refer them to anyone!
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May 2023 by Javon Freeman
Over priced vehicles. Called to check the availability of the truck because internet showed a great price but come to find out the truck is another 5k putting it over KBB. Asked if there was any wiggle room, and the lady said no. Was willing to pay for the truck in full with Cash!
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March 2023 by Zeb Coldiron
Great dealership, honest, courteous, and most of all just great to deal with. Ashley made me feel very comfortable and never pressured me once. She was a rockstar !! Love my Mustang !! Constantly get head turns and looking forward to car shows in the summer !! Thank you and would definitely recommend to anyone looking for a great experience in buying a car.
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March 2023 by Connor Hensley
Great cars great service overall the best car dealerships I have ever been too. And I have been to a lot of car dealerships in the last.And the cars are priced right.And they are very negotiable!!!! Recommend!!!!!!!
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January 2023 by mitch ezell
I can't recommend Upscale Auto enough!! These folks are top notch and if you want to be treated way better than just another customer like most dealers/sellers, then Upscale Auto is a spot you should definitely stop by!!! Did their absolute best with financing and got me a great rate during bad times with the economy so they can also get great deals lined up better than what I've ever experienced! On top of that, I was in a serious jam waiting on a home loan after my just paid off Audi was stolen and totaled, holiday travel across the country and had to get the truck almost 3,000 miles back to where I was working. All I can say is any other place, then this deal wouldn't have worked out and I'm damn lucky! Many thanks to the folks of 513UpScaleAuto!!
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January 2023 by ERS Tech Reviews
I love the truck I got. However, ive had it for 5 months and now I am starting to have alot of issues with it.
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November 2022 by Nathan Guenther
By far the best experience we have ever had purchasing a vehicle. We found our dream car at Upscale Auto after stopping at every dealership in southern Ohio. Upscale took all the stress away with buying a vehicle and will always be my first stop when looking for our next!
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November 2022 by Caleb Beachy
Foud these guys online. Thought the price on the mustang was great. Then I read the fine print in micro font. "Internet Price Reflects $4000 Down Payment Applied to Retail Price of $23995"Not an honest way to advertise. Car shows higher in searches due to misrepresented price.
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February 2022 by Danny Greene
Trying to look at a truck, he’s advertising the truck in Indianapolis and his lot is in Ohio. Told him he needs to fix the information and he left the chat. He’s definitely not running something right and being dishonest to his customers. To bad he acted this way cause a simple apology and I would have still setup a time to look at the truck. Luckily I won’t be scammed by him now.
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November 2021 by Daron Skidmore
Blake is incredibly knowledgeable and very patient! He will go above and beyond to help find the perfect vehicle with the best financing!! Highly highly recommend!
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October 2021 by Kevin dipetta
They did awesome job I getting me this big Chevy real nice people they work fast and they work around ur Schedule make life so easy buying buying cars
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September 2021 by Brad Wimsatt
DO NOT BUY FROM THESE CROOKS. They brag about price gouging and screwing people. They have abused cars and way over price. They literally brag about screwing people. Avoid at allCost, there are too many other options out there.
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September 2021 by Josh Hughbanks
Got denied 4 other places and was long hope. Blake understood my frustration and even though he was unable to get me an approval - took the time to explain why I kept getting denied and showed me how to repair the things that were preventing me from getting approved. No other dealer cared enough to do this for me. Hands down.. these people care about their customers! I definitely plan on coming back once my credit is fixed, the absolute BEST used inventory around!
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September 2021 by BRIAN RANDALL
I drove from Indianapolis not knowing the business did appointment only. Totally my fault! I called the owner and explained the situation and he had no issue leaving his sons football game and heading to meet me at the lot. Very impressed by the selection of used trucks and how cool they looked compared to other lots. Well worth the trip to visit! I got a great deal on a great truck very happy!
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September 2021 by Jeremy White
We found this dealership on FB Marketplace and was very impressed with the inventory. You just don't see the type of stuff they carry here in West Virginia. It was a 4 hour trip for us to get here but left extremely happy with the mustang we purchased. Blake and Ashley really do a great job, made us feel very comfortable purchasing from out of state and even bought our dinner on the way home that night! Highly recommend this business
