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9AM - 1PM 2 - 5PM
926 Main St, Grafton
Post Offices
“Well folks, I have to say, I’ve never had a better experience in all my years at a post office. I’ve been from Chattanooga to Savannah, Buffalo to Asheville, and back again. I’d say it’s the best this side of the Mississippi, but gosh darnit, it’s the best on the other side too! Not one of those post offices hold a candle to the one in valley city. Hands down the best in the Medina/cuyahoga/lorain region. And I’ll be honest, it’s all because of the gentleman behind the counter. He’s so professional & kind. Younger guy, maybe in his 30s with a Hispanic complexion. Good looking fellow. Other post offices should study him and use him as the model for how post offices should be run.”
8:30AM - 5:30PM
345 E Bridge St, Elyria
Post Offices
“I live a half an hour away from this post office and I stopped in to drop off a package. While in line, I noticed the item I was delivering was sticking out from between the box and box opening. I thought I was not going to be able to have the package delivered when the front desk clerk was kind enough to put tape over the opening. I am so very grateful due to the timeliness needed in this delivery. As a former employee of the post office, I applaud his hospitality as I know this is not the norm. Keep it up and and I hope your energy spreads throughout the post office culture.”
“Around 4:00 today, Thursday February 2, I stopped in to the North Olmsted USPS to mail a package. I was initially, unintentionally curt with the postal worker helping me due to my own labeling error on the package. I appreciated her candor and patience with me and we were quickly having pleasant conversation while she clarified some questions I had as she processed my delivery. It is often too easy to be curt with customer service workers. Though I did not get her name, I wanted to take a moment to thank her for her professionalism, subtly reminding her customer that she is part of my customer service process too. Keep up the great work. Thank you!”
8:30AM - 5PM
34760 Center Ridge Rd, North Ridgeville
Post Offices
“I came to the North Ridgeville branch because the employees at the Avon usps are awful. So rude, and complaining non stop about how much they hate their jobs. I had a very different experience here. The workers were friendly, kind and professional. I will gladly drive out of my way to come here vs the Avon branch which is right around the corner from my house. Thank you.”
“My sons present got rerouted by mistake through this office. The guys were so helpful and went through the largest box of mail I’ve ever seen to thankfully pull it out! Amazing service and so thankful”
2 - 5PM 9AM - 1PM
112 Public Sq, Lagrange
Post Offices
“I am very thankful for the Lagrange Post Office being so helpful and going above and beyond to fix an error that I made. They did not have to help me, and I am extremely grateful for their kindness. Thank you!”
Post Offices
Post Offices
Post Offices
“The customer service has improved dramatically and consistently, with the addition of Bathsheba. She is efficient, helpful and always friendly. We look forward to seeing her. It is now a pleasure to go to this post office.
Thank you making much needed changes!”