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January 2024 by Chris Corney
This review has been a long time coming. My family is very happy with the service received from Ludwig propane.We have lived in our house in rural BG since purchasing it in 2012 and have had Ludwig provide propane since day 1. Ludwig was the only company in the BG area that took the time to respond to an email inquiry for starting up a new service (I strongly dislike talking on the phone).The former homeowners company could not be bothered to respond to us until we informed them that they needed to pick up their tank when Ludwig arrived to set up the new tank.We lease our tank for the lowly sum of $1 ?.Fillups are usually handled within 48 hours if my wife calling to request a top off. I think the latest we've ever had was 72 hours, but that was when our tank was at 50%.Since we have a heat pump we only use about 1 500 gallon tank/winter. The price to fill is very reasonable.If anyone in the office reads this, I want to also express my gratitude for your drivers always closing and securing the gate when they leave. It's a small thing, but if you've ever had to chase down a wayward dog, you understand!5 out of 5!
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April 2023 by Tim McGuckin
Excellent customer service and got me in and out very quickly. Reasonably priced. Highly recommend.
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January 2023 by Ashley Sautter
Very friendly staff and service workers.
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December 2022 by Jan Openlander
Cold heartedI bought a place with their propane tank on it. They removed it without any attempt to contact me. Not even a letter addressed to "occupant". This was in late October and my water lines ended up freezing and bursting. Also charged me $150 to pump out my propane that was left in the tank. There are certainly better suppliers to buy from
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March 2022 by Christine Thacker
Fast, efficient hook up! Didn't catch the installer's name but he did a great job and made sure everything checked out.
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March 2022 by deb cousino
Great people and fantastic service
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February 2022 by Billy Shear
Very very very poor customer service they took 400 from me to stop and set a tank came before they where supposed to when I called after they where supposed to be there they said they where already there but no one tired to call me the lady at the desk was saying how she didn’t get paid enough and complaining that she couldn’t make someone come back and do there job just very very poor customer service
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March 2021 by Grace Lucas
I highly recommend Ludwig Propane. My husband spoke with Julie, she was very knowledgeable and helpful. We got our new tank this week. Aaron is the best. He was friendly and truly, we couldn't have asked for a nicer person. He knows his business. I'm looking forward to being a loyal customer.
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March 2021 by Kevin Heilman
First time having a propane tank filled and Ludwig did an excellent job!! Julie gave us a great price and Aaron was very helpful when he came to test the tank and do his inspection he taught us how all about the tank and gave us some great tips!!! Thanks guys!!
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March 2021 by Melissa Bellner
We just moved and have never had to use propane but I HIGHLY RECOMMEND LUDWIG!! Aaron was very knowledgeable and friendly! Went through everything with us!
