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May 2024 by Dan H.
Great PO!
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May 2023 by Beverly Stapula
For the most part there isn't an issue. Occasionally I'll get the wrong mail in my box. But recently I had a package delivered but there was no key for a locker or slip to notify me. Had I not been notified by the sender that my package was delivered I may not have gotten I'm items. The locker key was put in the wrong mail box. This is unacceptable!
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April 2023 by Bernie H.
The Willoughby post office on Erie street has the worst service I've ever encountered. Rural mailbox doors constantly left open. Mail frequently delivered to other residences while I receive mail and packages from other residences even on from other streets. Whenever calling the post office supervisor to complain nothing ever gets done. Who are these people that work at the Willoughby post office? There needs to be some accountability at that branch.
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February 2023 by Andrea Mucciarone
Great post office! Fast, efficient, and the best customer service. Closed for lunch from 1 to 2!
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February 2023 by Andrea M
Great post office! Fast, efficient, and the best customer service. Closed for lunch from 1 to 2!
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August 2021 by Stevie Dohm
Small place, but everyone in there is always so nice!
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December 2020 by Miranda D.
Sooo. The RUDE AF lady at the post office made me jump out of character... I asked to speak to someone else as she's rude every.single.time. She informed me she's in charge. Ummm yeah, totally called her a name too.. I get it packages are slow. But what about regular mail?!! I see on informed delivery 8 pieces of mail were DELIVERED... she says that that's not always true. Ummmm what?! Shows me images and everything and says delivered yesterday! How does this lady still work there?! She is the rudest human I've ever encountered in customer service.
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September 2020 by Bill S.
No concept of customer service. They routinely machine-process items clearly marked "non-machinable" with the appropriate additional postage paid. 3 times now I've had items destroyed because of this. Nothing but a bunch of crooks who don't provide the service you pay for. Take the extra time and use the Willowick post office.
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August 2020 by Brenda H.
I left a self addressed stamped envelope for my friend who was supposed to receive some paperwork after my brother died in February. She mailed to me in mid-March and I haven't received yet. I realize I didn't put enough postage on it. I will pay. Brenda Hess, 11507 Deep Meadow, Houston, Tx 77064 . 281-455-1128
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August 2019 by greg Baum
Lazy tards,get hour lunch and close at 430. Fill box with junk and keep important stuff where their lazy butts, are. So disfunctional. What a joke. There at 430 and doors already closed. Running from job as fast as they can. This place sucks.
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December 2018 by greg
Lazy tards,get hour lunch and close at 430. Fill box with junk and keep important stuff where their lazy butts, are. So disfunctional. What a joke. There at 430 and doors already closed. Running from job as fast as they can. This place sucks.
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March 2018 by Deanna C.
The staff is friendly and knowledgeable. I drop several packages off per week, and some of them do not receive an acceptance scan. I am very disappointed. I need to ship my items within an allotted time period, and the late acceptance scan makes it look like I am not dropping off my packags on time. This has happened 4 / 7 times in one month
