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October 2023 by Rich James
We had been taking our dogs here for around 2 years. Most expensive place in the county by at least $20. I always tipped well on top. I go in for my scheduled appointment they tell me they are slammed. They say they will get to my dog when they can. I sympathize, and say I am not in any hurry, and this is all I need to get done today. I get a nasty phone call later as soon as my dog is done from some blonde girl that works there. That my dog needs to be picked up now, or I will get billed for boarding. I live 10 minutes away, and it never took me more than 10 minutes to come get my dog. I had 0 issue finding someone else to groom. I had never been rude, or disrespectful to anyone that worked here.
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August 2023 by SueAnn Wheeler
My Ragdoll Cat and I had a great first experience today. He was matted and needed a shave. They took great care of him and did a nice job. The staff was friendly and helpful. I have tried a couple other places before with not as great an experience. I am so happy to have found this place and we will definitely be back.
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August 2023 by David
They did an absolutely amazing job with my fur babies. It was great to find them as a lot of dog groomers do not want to groom Alaskan malamutes, and they did a fantastic job. Definitely will be coming back! Thank you so much team!
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July 2023 by Kendra L.
Several months ago I communicated with Bath and Biscuits on social media and asked if during their walk-in mail trim hours if they also trim grinch toes. They replied yes, they do! So a couple weeks ago I took my dog in on a Saturday for a nail trim and asked about his grinch toes. She said they don't do that. I explained that I asked about it prior to coming in and they said they could. She said she'd asked the groomer when she took him back. You pay prior to service, so I paid $20 for mail trim and added a $3 tip. My dog was bought back 3 minutes later a nail trim but still had grinch toes. The groomer did not speak to me or acknowledge me at all; just handed me the leash. Very disappointed. We won't be back.
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June 2023 by Jeanne Holbrook
I have used bath and biscuits for several years. I've never been disappointed! They are friendly, professional and always punctual!
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June 2023 by Reymar Enterprise
I took my cat to get a Thera-Clean Microbubble salon visit. He absolutely loved it!!! I didn't know if he would like being in water, but he absolutely enjoyed it. He even fell asleep while being bathed!!! His fur feels so different now. It feels so soft and silky. I'll definitely recommend it if you want to treat your cat to a great salon experience.
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June 2023 by Sarah Coleman
We had a great experience with Bath & Biscuits. I’ll start off by saying- we were visiting family from out of town with our newborn- so things were a little chaotic. While we had extra help, we thought it would be a perfect time to have our 100lb St. Berdoodle groomed. I of course booked the wrong service (mom brain), and being out of town, did not have time to reschedule. The owner was soo kind and generously offered to squeeze him in, even though what we had originally booked would not have taken half as long. He was done much quicker than our usual groomers and looked amazing!! He even received an adorable bandana. We were very impressed and will be looking to coordinate another grooming the next time we are in town!
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May 2023 by Elena Fruechtnicht (It's Just Me)
My dog attended daycare here and absolutely loved it. While daycare is not a great fit for her currently, I cannot express how amazing this team is. They are extremely flexible and provided resources for any help I needed.
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April 2023 by Jeff B.
This place is like highway robbery!!! We have taken our dog to get groomed here for the last time. Their prices are ridiculous!!! Even their self service dog wash is crazy. They charge you $30 for you to wash your own dog. We went to Tractor Supply on Broad Street just west of Pataskala and their self service dog wash is $9.99 and a very nice place with everything you need to clean your dog.
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April 2023 by Steph
They do a great job !! Groomers are great and you can tell that they care about my dog. She is a senior, and they take great care of her.
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March 2023 by Mary Elliott
My boys love going to Bath and Biscuits! They love playing outside in their doggie playground! Nights are much quieter after spending a busy day at Bath and Biscuits! Tired dogs are good dogs! Thanks so much. ??? ?
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March 2023 by Madison Cordle
I have been taking my dog to bath and biscuits to be groomed for a few years now. When I first started taking him, they were charging me around $60 something for his full groom and then have been increasing the price every time I’ve gone since then. The time before this most recent was $100 and then this most recent time I went it jumped to $150. He is a 35 pound dog. When I asked for a price break down about why I was being charged so much I was told my dog was being difficult while receiving his groom, rolling around on the ground and apparently biting the groomer. I have had my dog since he was a puppy, he is now 3 1/2, I’ve never once witnessed him being aggressive with a person or any animal for that matter. He’s gotten his nails cut, received shots ect. I’ve given him baths, brushed him, used the blow dryer on him, even trimmed him up at home on my own and none of these things trigger him. I can see him being anxious while receiving his groom without me there but for him to apparently be aggressive towards another human, I just don’t believe I’m being told the full truth about what happened behind closed doors. Like I said I have been taking him there for years and if this apparently has been an issue no one has ever addressed it to me in the past. Also they told me that he takes too long to groom and in the amount of time it took to groom him they could have done 3 small dogs. My dog is medium sized dog, I’ve always been told it would take 1-2 hours to have him groomed. I received a text he was ready after an hour and 30 minutes. I don’t believe this is an extra amount of time to groom a dog of his size but apparently this length of time was an inconvenience to the staff.
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March 2023 by Celia Swetland
Love taking my dog here to get groomed! They are always so caring toward my dog and she does great with them, which is super important to me. When I pick her up after her grooming her hair looks so fluffy and smells so good! Highly recommend them!
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March 2023 by Kelly Lynn (Kel)
Bath and Biscuits always does such a wonderful job grooming Poppy! The staff is very kind and Poppy really likes them all.
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January 2023 by Emily Hassan
Our boys love getting groomed at Bath and Biscuits, we even drive two hours for them to be here. Wonderful staff who treat the animals like their own.