CVS is known for its friendly and helpful staff. Customers appreciate Kellie, the NP at the minute clinic, for her attentive care. The pharmacist Megan is also recognized for her courteous service and genuine concern for her job. While some customers have experienced long wait times in the pharmacy, they value the kindness of the employees and the convenience of the location. Shoppers have reported positive experiences, like being greeted by Carmela and successfully using discounts like CarePass and ExtraBucks, resulting in significant savings. Overall, CVS is a well-regarded place for both pharmacy and retail needs, despite some staffing challenges.