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January 2024 by Melissa Boyle
Switched from Verizon and are very happy with our experience in store with Michael. We had to do 5 lines and he was so patient and kind. Worth the drive to Greenville!
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December 2023 by john winger
Excellent service and took great care of us.
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August 2023 by Loretta Cox
When we entered the store there was one employee so we figured it would be a while but not at all. The store manager was the only one I store. He was multitasking between us and another customer. He was GREAT. I would definitely use this store again.
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August 2023 by jason latou
Michael at AT@T was great and took wonderful care of my phone needs I would definitely recommend him
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July 2023 by Abigail (MomLove)
Despite a store full of waiting customers and being the only sales rep in there, Dylan exhibits fantastic customer service! He is knowledgeable, patient, kind, can easily multi-task waiting on 2 customers at one time, professional and very helpful! He is my only sales rep of choice when I go into the store! If he is busy, I will not go to another sales rep but will wait on him! ???
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July 2023 by Lisa Burelison
We went into store to purchase a new phone. Customer service was exceptional!
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February 2023 by CJ S
As happened with another customer, I got signed up for insurance without my knowledge or consent. In addition, I was told my phone plan was $70/month and really it was $85/month because I had signed up for a plan with hotspot even though I wasn't informed of that nor did I ask for it. At&t customer service fixed that. Lastly, I asked what I could do with my old galaxy. I was told to use it as a wifi phone when I later found out I could've turned it in to get money off my new galaxy. Didn't find out until after 30 days so nothing could be done about it. So now I'm having to pay full price for this phone that doesn't even work very well.
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June 2022 by Keyona Koebel
Dylan was absolutely amazing. He was able to look at our account and get us two new products for a little less than what we were already paying. He was incredibly helpful with the new product set up and was so kind. I normally dread going into the store but he made the experience enjoyable.
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June 2022 by Erica Hammaker
Staff was very friendly and competent. I went in with a rough idea of what I wanted and they were able to get me a few extra things plus a new phone and still saved me money monthly. These reps are great!
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June 2022 by Steph Leeper
I stopped in today and Dylan was the friendly associate who not only assisted in meeting my needs, but he did it all while helping two other customers simultaneously. He’s extremely knowledgeable in ATT services and promotions, focused on finding resolutions, and does it all effectively, efficiently, and considerately. My reason for todays visit was in upgrading my device; I had previously done this via the phone with an ATT representative, but decided to visit the store this time instead. Dylan was much more helpful than the phone associate, as he knew the answer to all my questions, and he single handedly resolved the reason for my visit without me having to do anything else. I was so impressed with my visit today, that I immediately recommended someone else with the same problem as me, to head in to see him. They were equally pleased with the service Dylan provided. I will continue coming to this location now, as opposed to contacting ATT via phone, because I trust that Dylan will be the best associate in resolving whatever my needs are.
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June 2022 by Eileen Baker-Wall
My experience at the Greenville, Ohio, AT&T store was GREAT❣️Our Richmond, Indiana, store needs to have such an atmosphere of friendly and accommodating service. I will continue to drive the 25 miles, even as in the contantly heavy rain like yesterday, to receive GREAT SERVICE❣️ THANKS❣️
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June 2022 by Jessica Stewart
I have always had a great experience with this location. They are always helpful when we call or go in for assistance. We actually just switched back to At&T at the beginning of the year because of the customer service and availability of service.
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June 2022 by Alex Stewart
We had an exceptional experience at this ATT getting our new Galaxy s22 ultras! Would highly recommend this store!
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June 2022 by Shane Coby
Dylan was outstanding with our business and personal cell phone updates!! Knowledgeable and very prompt in their service!! I highly recommend!!
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June 2022 by Greg Wendel
Great customer service. The staff was very friendly and answered all of our questions. Very impressed.
