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November 2023 by trevor shemanske
Have a vehicle towed here. Spent $650 in labor for the service department to not install my windshield wipers properly. You would think $10 of the $650 could have gone to making sure the car was in correct working order. Received word on my car after 3 different calls. Myself and all of my other vehicles will not be returning. They did not even have the courtesy to fill my wiper fluid. Updated to 1 star after I discovered my remote start no longer works after having my starter replaced here.
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October 2023 by Jeremy Gilliam
Friendly staff. Up front about cost and services. In the past I've caught dealerships in Troy area lying about damages and recommended services that were not needed. So far Dave Knapp in Greenville has been honest and up front. I will definitely go there for my next service visit.
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October 2023 by greg widel
Dave Knapp Ford is a pleasure to do business with, and the service and parts department are top notch. We have been dealing with them for years and have never had a problem.
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September 2023 by Doug Shoenleben
The dealership and the service department did a great job at getting the job done in a timely manner and when we picked the car up, it had been swept and wash to our surprise! Dave Knapp’s has always provided excellent customer service when we’ve needed their help. Communication is key to success. Thanks.
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September 2023 by Eric Bulcher
Bought Bronco Sport from Wetzel Ford. Had issues with alignment . Wetzel would not address problem. Even though didn’t buy from Dave Knapp, there Service department was friendly and worked with Ford to make repairs. I was very impressed with there service department.
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August 2023 by Lucas Jackson
I’m really happy with my purchase from Dave Knapp! Jason was awesome to work with and took really good care of me through the buying process. I’ve used Dave Knapp’s service department a few times on my other vehicles, and they’ve been great - very thorough. I’m a huge fan of supporting local business and I’m definitely buying from Dave Knapp again in the future!
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August 2023 by Mark Eldridge
Love this place and everyone there! I’ve been doing business there for 25 plus years and have always been treated like family! Dave has done an outstanding job of retaining and building a strong group of outstanding people in all facets of the dealership!
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July 2023 by Jason Sims
I had an excellent experience buying a new truck at Dave Knapp. I worked with Chuck and he treated me great. He shot me a good deal with no nonsense or time wasting. He was perfectly candid and transparent from the start. I drove about 2.5 hours to get this truck and they made it worth the drive. I appreciate the straight forward plain talk and dealing. Thank you very much.
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June 2023 by Patricia Veach
I have only ever taken my car here and will only ever. Throughout the years they have done great service on my vehicle. But today they went above and beyond. For a few days my car felt odd when I would make turns and it got to the point of scaring me. I stopped in to make an appt and thankfully they had some time to help me right then. The mechanic went out of his way to hear my terrible explanation and went over my car very carefully to see what the issue could me. Also multiple techs drove it to feel the issue as well. He didn't want me to leave unless he was absolutely sure it was good to go and the ladies in the checkout area were so understanding. I definitely trust them with any car!
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April 2023 by Kevin Justice
Great experience for a new vehicle purchase. Buff is great!
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March 2023 by Joshua McCready
Awesome dealership and group of people to work with. Jason was awesome on the phone, in person and the whole team pitched in to help my needs. Worth the long drive. Love my new Ford 150 too.
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March 2023 by Kelli Smith
Every time I have visited the service department I have been treated with respect. Employees are friendly & knowledgeable. Everything is explained carefully, questions answered, and I have never felt pressured to do anything. It’s why I’m willing to make an hour drive to have my car serviced here.
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February 2023 by lisa duncan
I want to thank James (Buff ) Francis for helping me with my new car purchase. Friendly and helpful service everyone here. Love my new car .... I highly recommend Dave Knapp Ford... Thanks Buff...
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January 2023 by Danielle W.
I went looking for a car and the gentleman that helped me said he would do anything he could to get me in a vehicle. He tried everyday to get me approved for one and he was able to get approved for one within my budget. I would definitely recommend this dealership to any one I know that is looking for a car. They make you feel like they want your business and just are not in it for the sale of a vehicle.
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January 2023 by Sallie Freeman
My sales consultant was Jason Cox… he is wonderful to work with. I did most of the work online before I went to the dealership to inspect and purchase my vehicle. Jason kept me updated from start to finish with the process. Jason is very professional and the staff at Dave Knapp were nice and pleasant. I would recommend talking with Jason if you are in the market for a new or used vehicle. Jason will treat you well!!! Thank you Jason…my truck fits me well I love it!!!!
