Jackson Hewitt Tax Service is a reliable tax preparation company that has received positive reviews from its customers. According to the reviews, the agents are described as patient, polite, and professional, always striving to provide a good experience. Despite a minor issue with the closing time, the agent, Angel, was able to resolve the situation and ensure the customers' satisfaction. Another agent, Katlin, was praised for her simplicity, ease of understanding, and overall great service. Lastly, Sarah, an agent at the Walmart location in Greenville, was commended for her knowledge, friendliness, and ability to answer all the customers' questions. Overall, Jackson Hewitt Tax Service is highly recommended for its competent and customer-oriented staff.