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April 2024 by lisa schaffer
I would love to send a shout out to Shelby Griffin for totally helping me out and helping me secure my self storage service in Greenville ohio and I would definitely recommend them to anyone looking for a storage unit
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April 2024 by David Gunther
The managers in the office are very respectful and polite.
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April 2024 by Stephanie Meyer
Shelby was very friendly and easy to work with. Would highly recommend Smartstop Self Storage!!
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April 2024 by Silvia Heredia
Very friendly and professional
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March 2024 by Michael Spoon
Very clean store and very friendly service ! Store manager Shelby is the best !
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March 2024 by Erin Miles
Shelby is awesome! ?
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March 2024 by Christina Friend
Brittany is very helpful and friendly!!
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March 2024 by Karlisa Ditty
Brittany was very helpful in the process. Thank you.
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March 2024 by kristy Martin
Never go to the place to rent have a storage and they wanna sell the unit when it’s not even a month overdue and charge u a lot for late fees. So the business is money hungry and will be moving my stuff out as I can get into my unit. Never rent there. Worst place to rent from and gives you a time limit if you don’t pay the full amount it’s crazy so my business and money will be going else where. Recommend never to rent there. Even the lady wasn’t very nice when I went into pay to be able to get into my unit and basically blamed my unit for a pest problem when there wasn’t anything in there so that place has a pest problem and they put u one a do not rent list witch is stupid but the place was expensive and custom service sucked bad and I’m glad my stuff is out in less then 4 hours and I will make sure that place looses business. And one stars I wouldn’t give it a 1 but it won’t let me do -10 stars and that place needs to loose all kinds of business.
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February 2024 by Cynthia Hartman
Felt very secure about renting a unit with her, she's very polite and upfront and honest person, trust what she has told me?
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February 2024 by Jeff Gray
Stay away from this place!! Rented a storage unit a week ago and purchased a lock in person when I signed paper's. My one and only day(today) to move my stuff into storage due to my work schedule and I get there and they put a different lock on my unit which I had no key to!! They closed at 2 pm, so now I have no access to my unit whatsoever!! I called them and all they could tell me was to come back tomorrow during business hours. I told them I have to work and that today was my only say I could move stuff. I will never rent a storage unit from this place again!!
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February 2024 by Laurie Lawson
Shelby was very nice and helpful.
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February 2024 by Linda Williams
Brittany was amazing at helping us. Very sweet lady.
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November 2023 by Audrey Johnson
Shelby and Brittany were great!Very nice and friendly.
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November 2023 by Tiffany Frost
This was by far, one of the best experiences I’ve had getting into a storage unit. Shelby, such a delight! Made the entire interaction worthy of a few kind words and stellar review. She was so very helpful and glorious to chat with. Units are clean and have given reassurance that I won’t be infested with others bugs and gross. There is insurance coverage available and late night access to your unit with appropriate lighting. I don’t feel unsafe coming after dark.First month special was offering half off and that helped immensely!Thank you Shelby.. customer service is hard and thankless. I appreciate the moment in your day.