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March 2024 by Caitlin Jackson
With being extremely popular, understandably can be a long wait at times. But the staff is always working hard and work hard to make sure you feel welcome. I know that staffing is something that is out of their hands when corporations don't want to put money to good use to have an appropriate number of baristas or hours for the business they bring in. So I'd say I have five stars for Starbucks 0 stars for Kroger. The staff is amazing and i know they have plenty of customers that love them too. It's just a shame people are more likely to say negative things than positive.Kid-friendliness: The staff is aleays so sweet to the kids with handing out pup cups just to put a smile on their face
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March 2024 by Fawn Green
There wasn’t anyone at Starbucks when I walked up to the counter. I waited a few minutes for the barista to come to the counter. When I started to order she told me she couldn’t help me for at least 15 minutes because “she had to take care of some stuff behind the counter”. Last time I checked you are supposed to be serving customers and I was the only customer! My business will be going to Dunkin’. I have given this place 3 tries and it’s always terrible service!
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February 2024 by kim m
Sent someone for a couple drinks because i couldn't get away from work. Grabbed wrong drink same name. They rudly said its not their problem. Understandably and Cleary not their fault. However, coffee to them is cheap. It was nothing for them to remake it. Instead. Someone else probably got stiffed for their large pink drink and I paid double for a latte. I manage a place and would absolutely never treat a customer like that. Very poor customer service. Will take my buisness elsewhere.
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January 2024 by Tineal Katherine
Baristas here are awesome sauce yes sometimes there is a wait but my drinks are always made RIGHT AND
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January 2024 by Madyson McDaniel
The baristas do amazing and with the popularity of Starbucks it's understandable why it's as packed as it is somedays. Always worth the wait for me! I love my Carmel brulee lattes!
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January 2024 by the SLOBIR
i have been to this location many times. Almost every time there is a long wait and after waiting the drinks taste terrible. Tonight is no different and will not be returning.
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January 2024 by A K
Wait time is absurd. Only one person doing everything. I have tried three times to give this place a chance. I'm highly disappointed each time. I'm looking forward to Dunkin opening. I will say the person working at this visit tried hard. I ordered my drink at 3:54 mobile......it's 4:10 and I still don't have my drink.
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December 2023 by neville hotrod gamer & train man
Great
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November 2023 by Kyle Becker
Can't get a cold brew in a paper cup, without paying extra for the cup. Hate plastic cups, save the landfills some
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August 2023 by Daniel Cox
Stopped in for a quick drink. After 30 minutes of waiting, a cashier who hated his life and their system not honoring rewards points, I finally got my drink. Shop local. Save your time and money. Luckily, the drink was made correctly and tasted fine.
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July 2023 by Kenny Turner
Pretty bad when you are trying to be environmentaly buy purchasing reusable cups and get told they cant use them when you buy them and yet I've never had this issue at any other
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June 2023 by Megan C.
It doesn't even matter how many times you read the recipe to the barista, the drinks still do not get made correctly. ever.
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April 2023 by Michael Stout
At last! A barista who pays special attention to the “light ice” preference on my order! Lex was friendly and courteous. She did a great job on all our mobile order—even putting light ice according to my preference without my having to remind her. Thanks for great work!
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February 2023 by Kaylee Banks
Thanks for my delicious PSL! You guys are doing a great job!
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January 2023 by Lynnetta R.
Rude employees. Ordered several drinks for multiple people. One person asked for no ice, cold sensitivity. The person making drinks filled the cup 2/3 full. I advised she had not filled the cup full. I was promptly accused of trying to get something for free. I again asked for her to complete the order by filling the cup full. She finally decided to fulfill my request since the line of people was growing. One out of six drinks was without ice and I was accused of trying to get something for nothing. Rude!!