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November 2023 by merle fultz
I had the money, mostly mine from my account, loved the vehicle, had contacted my bank ,insurance, AAA etc., and the so called deal was bad. Average price fell between 26 to 28, I was willing to pay close to the top. My pristine car with $1000 worth of Michelin tires, a Mr. T killer sound system, added back up camera side rails, etc. was valued at $500. very sad. Salesman, while I'm waiting in the waiting room, checked milage and locked the car with the key inside. On my ride home I noticed a strange long black thing that was my window guide, lying on the floor. I guess now it's only worth $400.
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October 2023 by KELLY HINES
This was Our 3rd Vehicle Purchase from SVG, Greenville. We knew We were going to have to deal with finding a New Sales Consultant (which I was not looking forward to) but We found the Best one - Amber Gunn!! She was definitely very Kind and Knowledgeable/Great at her job!! I appreciated her Communication skills! If I didn't understand, She Never made me feel Stupid!!!! THANK YOU, AMBER!! You helped make this 3rd Purchase EASY!!
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October 2023 by Emily Thoma
My experience was awesome! They made my whole experience fast easy and painless. Highly recommend Amber she was amazing not pushy, made sure I got what I wanted and most importantly made sure I was happy with my purchase! Thank you guys
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September 2023 by Renee
Amber helped me with my first car loan. She was patient and kind, offering advice every step along the way but never pressuring me to purchase until I was ready. She mapped out a payment plan that worked with my budget and was the absolute nicest person you could hope to have on your team. She also made a point of making sure I left the dealership happy. I not only left happy, but with a new car I loved and a full tank of gas. I have not dealt with other car dealers, and I don’t have the desire to after the way I was treated by Amber and the whole team at SVG. I highly recommend her to anyone looking at not only a car, but a team to help you.
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September 2023 by alexandria koch
I absolutely loved my experience here buying my new car! Casey was amazing in getting me a great deal within my budget! They also worked with me on a trade in with my other vehicle! Absolutely recommend anyone to Casey and SVG Motors for their next car!
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September 2023 by P Hess
Outstanding!From initiating my Internet Inquiry, to the prompt response from Gabe, to questions being answered, to my purchase…Phenomenal!Gabe worked to earn my trust and ultimately my business.In addition, Chris the manager was very helpful in completing my purchase.As a manager, he was very respectful and professional in getting my business.Blaine in business also was extremely helpful.Questions were promptly answered. The “can do” attitude was evident.Can you ship? Yes!Send me wire information. Yes!Complete it today. Yes!Thank you SVG!
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August 2023 by Abram Hill
Overall awesome experience. I've dealt with Amber Gunn before and would do it again. She goes out of her way to get me the best possible deal and make it a good experience for everyone involved
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August 2023 by Dylan Roar
Drove 3 hours to look at a car that was well within my budget. Showed up and they started offering financing that was so sky high it made me sick. They refused to tell me the interest rate even though I asked 4 times! Now my fiancé works at a credit union so I know that this is HIGHLY ILLEGAL! My buddy and I calculated the interest on our own and found that their interest rate was over 17 percent, with my very good credit. They claimed that my bank denied me even with that credit. Once I backed out of the sale they became very smart mouthed and rude with us. Then once I walked off the lot and got down the road they tried to call and say that it went through with my bank. This just shows how dishonest they are. Now I know that a manager is going to reach out after this is posted offering to “explain what went wrong” but don’t even bother. If I could give 0 stars I would. By the way I’ve bought cars before and they’re supposed to have a loan officer there to go everything with you but these guys don’t! STAY AWAY IF YOU WANT TO AVOID 17 PERCENT INTEREST!
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August 2023 by Christopher S.
**BUYER BEWARE; IF THEY DID IT TO ME, THEY WILL DO IT TO YOU** I am a 30-year-old truck driver, I also do axe throwing/fire dancing. Salespeople: CASEY and CHRISTL;DR GO SOMEWHERE ELSE! These people are complete crooks and scammers. Honor-less, moral-less dogs. They have made my worst nightmare come true. I now have $4,500-$5,500 in repairs on a 2005 Chevy yard ornament I'm paying over $21k for to begin with. They also jacked the price up another $500 in my face and would not come down. And I quote "Banks control the pricing" - Chris, the Sales Manager.This truck blue books at 12k MAX from a dealership. Which it was listed at 12.5k. After I get there, they jacked the price up to 13k and told me it was "Live Market pricing" knowing I was already on my way, and they made me wait 3 days to look at it. THIS IS ILLEGAL IN OHIO. Thankfully I have photographs showing the original listed price we agreed on over the phone. No, I'm not talking about gap insurance like they keep trying to blow it off as. They lied to my face and added over $500 to the already sky-high BASE price. LIARS and SCAMMERS.My salesperson was Casey, and his manager is Chris. When I was first in contact with SVGMotors Casey had me wait to come look at the truck for 3 days because they had just got it in, and it needed to go through "servicing" but they were having "2 Goldstar Mechanics" look over it and clean it up. (There is no such thing as a "Goldstar Mechanic".)I was also informed I had a 7-day return policy over the phone. (Chris conveniently came by and informed me I don't get a return policy or warranty at all once I was already signing the paperwork.) Chris is the sales manager. The guy oozes crook. He is visibly a slimeball and I felt gross after shaking his hand. I also recorded a conversation of him being entirely rude and unprofessional with me after I called about the $5000 in repairs this newly bought truck needs. "I believe aliens and UFOS walk the Earth!" - Chris, Sales Manager, actual recorded quoteSo what did they do during that 3 day wait? Jerry-rig this truck to last long enough to get off the lot. THEY PAINTED OVER ALL THE RUST, INCLUDING RUSTED OUT/LEAKING BRAKE LINES. MY BRAKES WENT OUT ON THE WAY HOME!!! They sold me this truck knowing I had over a 3hr drive home WITH THE BRAKES GOING OUT. MONEY IS THEIR ONLY GOAL. THEY DO NOT CARE ABOUT YOU OR YOUR FAMILY'S SAFETY OR FINANCIAL WELFARE. THEY ARE VERY CLEARLY CROOKS.HERE IS A LIST OF REPAIRS:-ALL BRAKE LINES $2,000+-Front Left Wheel Bearing $300+-Intake Gasket $600+-Instrument Cluster $350+-Rear Shocks $300+-CV Axle Front Right $350+$4300, Plus up to $1000, direct quote from the Garage.As soon as I got an hour away, everything started falling apart on this truck. engine lights flashing, brake lights, misfires, etc. They reset the computer so it had to repickup all these errors. The first garage I took it to, Triple A, turned me away because there were TOO MANY PROBLEMS. Every mechanic that has seen this thing has said along the lines of "Can you take it back?? Seriously?? You need to get a lawyer." The thing about buying "as-is" is, if you have to jerry-rig a truck for 3 days to hide all the problems to get someone to buy it, YOU'RE NOT SELLING IT AS-IS.I am in the process now of getting a lawyer. Don't be like me, go somewhere else.
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July 2023 by Mark
I recently bought a Ram ProMaster 1500 from SVG and couldn't be happier with the service. Austin and Blaine were friendly, knowledgeable, straightforward, and committed to making the process smooth. They answered all my questions and gave me a great finance deal. The car is in amazing condition and they've stayed in touch, ensuring I'm still satisfied post-purchase. Highly recommend SVG if you're in the market for a quality used vehicle!
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July 2023 by Lauren Purvis
My car buying process was so smooth! Austin was absolutely amazing, and so was the finance manager! They really went above and beyond for us!! Thanks again, guys!! I love my car ❤️
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July 2023 by Brian
Anyone who is looking for a new or used vehicle needs to stop and see Amber Gunn. Amber was great! She made me feel comfortable, was knowledgeable and professional, and most of all she was nice and treated me right. She made my experience a pleasant one. I would absolutely recommend you go see her at SVG Chevrolet because she is awesome. I will definitely be returning in the future.
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June 2023 by Brittani Miller
I cannot say enough THANK YOU! I brought my car in Thursday June 8th in not the best condition! Catalytic Converter was in terrible shape! They fixed my car super fast and done an amazing job! I was given Monday or Tuesday as an estimated time repairs would be completed. They worked hard and had my car done by the next day! I’m so appreciative for what they had done! Thank you so much! Also, Leslie was amazing! She was thorough at explaining things and and got me the answers I needed! She was wonderful! Again, thank you so much!!
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May 2023 by J Ambrose
Let me start off by saying Cameron was awesome. Great personality and had me sold on the car.Let’s talk about the financial scam going on…A car I was interested in was roughly $25,000.They came back with $34,000 after adding packages. I said absolutely not.He came back with just the selling price and taxes at $630-650 monthly with no money down.I broke it down that the car price alone was 380 a month, which means $250 was interest alone. I told them to knock money off (was told $500) and then they took $32 off… that’s just disrespectful.Took my business elsewhere. Bought the exact same year car, 10,000 less miles, much better packages and got my financing at $404 a month with taxes and interest added. Explain that one… credit is ~800.
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May 2023 by Jessica Powell
Amber was a delight! I highly recommend Amber, she will do everything in her power to get you the best possible deal!
