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January 2024 by Jeff Yates
Shane & Dylon are superstars in the mortgage industry. The communication and informative conversations helped with the whole process. Couldn't recommend them enough.
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October 2023 by Tina Caudill
My dreams have now become my reality thanks to Shane, Jason and most of all the most patient, compassionate, professional, realtor ever! Mindy Caine u truly are a amazing person! Thank u is just not enough! I still hug my walls and tell my home how much I love it! Lol
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October 2023 by Julie Andy
They made this whole process a great deal easier on us. And I was very impressed with the high quality customer service they provided.
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October 2023 by Google user
My dreams have now become my reality thanks to Shane, Jason and most of all the most patient, compassionate, professional, realtor ever! Mindy Caine u truly are a amazing person! Thank u is just not enough! I still hug my walls and tell my home how much I love it! Lol
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September 2023 by Mike Judd
Awesome team to work with. Very Professional...
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September 2023 by Rohit Nagvenkar
Exceptional Services!!!
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September 2023 by Allison S
While Dylon was kind enough to answer lots of questions over the couple months I worked with him, overall, my mortgage rate was worse than with other lenders and the experience was chaotic/stressful.My closing was delayed by several days, which threatened the entire deal. This delay came without advanced warning or explanation.I repeatedly asked what other information was needed from me, and yet I dealt with many requests the day before the (updated) closing date that required me to search through files, contact my employer(!), and carve time out of my work day. These last minute requests left me with no ability to change my loan structure or escrow account, because we were all focused on just getting it done. I would have benefited from a clear, succinct checklist provided at the start with every document I'd need to provide and when.Additionally, I was told to wait to lock in my rate with CrossCountry/American Eagle because Dylon expected rates to fall. At the end of two weeks, my rate was an entire percent higher than it would have been had I locked in earlier, as was my initial plan.While usually responsive, the team did not seem to have a good read on the market and was not clear on the process up front.
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May 2023 by Matthew Metell
During the application process with Shane. He referred to my wife as “a mutt” due to her being mixed. Terrible! Absolutely disgusting
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May 2023 by Nikki Longenette
Shane Burris and Jason Roth are exceptionally talented in their careers and made the lending process a breeze for me and my family. I have been blown away time and time again by their ability to get things done in a timely manner. They never hesitated to respond to emails, calls or texts at any time of day. I will 100% be recommending them to anyone and everyone I know. You won’t regret choosing to work with them on your lending journey.
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May 2023 by Kerry Snyder
Extremely helpful and customer oriented!!! Very good experience. I highly recommend.
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March 2023 by Jon Thomas
Working with Jason Roth was a fantastic experience, and one I will be sharing with any family or friends looking to make a purchase in the future. Thank you Jason!
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October 2022 by Spencer Luke
Shane and Jason were both great to work with through the lending process. Both answered every question I had and were happy to explain every step of the way. I would absolutely reccomend them to anyone looking to buy!
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October 2022 by Rita Collura
Dylon was incredibly patient with me as my fiancé and I navigated our first home buying experience. He answered all my questions before we applied, through the application and home search process, and up through the day of closing. I felt well informed and and taken care of. This group also works closely with my real estate agent, making it for an even smoother process.
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October 2022 by MonkeyWrenchin
Shane and Jason were both great to work with through the lending process. Both answered every question I had and were happy to explain every step of the way. I would absolutely reccomend them to anyone looking to buy!
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September 2022 by Jennifer Guffey
Great group to work with! Made the house buying process easy!! Thank you all so much!