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July 2023 by Jennifer Michael
Great place to store your belongings! Easy on payments
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June 2023 by Tabby Green
There's no words to describe the pain and hurt we feel and have endure in this situation.We rented our unit 90 days ago everything my son owned. STOLEN..THAT MANAGER knows what she doing she Never showed us the back to our storage or mention IT PERIODSOLD ME ONE LOCK .NOW SAYS POLICE REPORT.OH ITS FILED.AND INSURANCETHAT WILL NEVER GIVE US OUR PRECIOUS STUFF BACK NEVERAND PRIVATE INVESTIGATER HIRED.YOU MAY HAVE STOLEN EVEYTING WE OWNBUT U WILL NOT GET BY WITH THIS .SMILE WHILE SAYING CAMARAS ONLY GO BACK 60 DAYS.YOU WILL ANSWER TO GOD FOR THIS.Read the Response EITHER U R LYING ON HERE OWNER OR SHE ISCANT WATCH CAMARASGONEIF SO IM ON CAMARA RENTING THE STORAGEIF I WAS TOLD ABOUT BACK DOOR AND NEED FOR 2 LOCKS WE WOULDNT BE HERESHOW THE LAW. PLEASELIESU WONT. RANAE. U KNOW AND I KNOW
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December 2022 by DarcyDoodle (DarcyDoodle)
Just a little BUYER BEWARE!!! ? For over 2 years I have rented 2 separate units. Only ONCE did I need to change payment method. However, my new form of payment was not saved the first time, therefore a repeat was necessary the next month. As a result there was no auto payment and my account became late - TWICE NOW! "Too bad" they say, "this was the doings of a previous employee and there is new management now"
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October 2022 by Jenni T.
I would give a 0 if possible. These people never answer their phone. We obtained the storage space online and the access code we were given does not work. When we were moving in, a maintenance person was there and opened the gate for us. We have called and called and called since then, trying to get a new access code that will actually work, but no one answers the phone or returns our calls. Bet they'd be happy to move our stuff out if I stopped payment though! I'll be reporting to the BBB because we've been unable to access our unit since renting it, which is ridiculous!!!! Do not bother with this place, you'll be sorry if you do!
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August 2022 by Dan Roo
Great place great rates great customer service
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July 2022 by Ismael Fernandez
horrible location when van got broken into the female management was not helpful at all and had attitude the whole time couple weeks later someone steals the catalytic converter from my box truck so i call management and she blames me for everything saying i broke into my own van and stole my one catalytic converters. would give 0 stars if possible DO NOT RENT HERE
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November 2021 by Joseph Buell
wonderful place to rent storage units. office lady was very pleasant and wonderful to deal with will recommend them to everyone. great job
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May 2021 by Shiza Shiza
My boyfriend Dalis has been renting storage units since earlier in the summer. He had 3 at one time but now down to 2. His rent has always been paid before it was due. For some reason He had $61.99 taken out of his bank account on 11-23. He spoke to the girl that runs the place in person. She told him she would called her boss and find out why it was taken out. As I’m writing this review 12-18. He still never got an answer to why it was taken out or a refund. He would like to get his money back since you had no reason to over charge him. This is the 3 rd time He’s had problems with your units. First time one of them was leaking and it took days for maintenance to come out and fix the problem. 2nd time He turned one of the units in and his gate code got changed for no reason. He was meeting the tow guy to have his classic car towed to the shop. Luckily He finally got in by following another car in. The office girl finally called back and gave him a new code so the driver could get in also. Don’t understand why He’s getting charged or why his code was even change. Please refund his money that was taken out for no reason.
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May 2021 by Christy Lutz
Agree with Erin’s post, wish could give 0 stars! I saw with my own eyes, bugs everywhere!!! Female manager was like yep those are roaches! She tried to be helpful and supposedly encouraged the owners to call and speak to my friend and they refused! Terrible customer service on the owners part, shame on them! I am appalled that the owners did not seek to remedy this solution prior to receiving a bad review!My friends did NOT have this problem prior to storing all their belongings to prepare for their move. So awful for them to have to lose a lot of items and receive no compensation from the storage owners! Don’t store there unless you don’t mind cockroaches!!
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May 2021 by Kristina Ward
I was told I can make a payment online as I dont have reliable vehicle til next week and dont wanna get charged a late feebove called pickeringtonnand grove city locations probably twice each today and goes right to voicemail but says there open I understand it's new years day I just want to know how I can pay it on the phone or over the website so I'm not being charged a late fee someone please help point me in the right direction I cant find anywhere to pay online.
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May 2021 by NORMAN SLOAN
Clean, easy access and priced very reasonable!
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October 2020 by Erin K.
If I could give them no stars I would! we were moving so we got a storage unit from here. Went to get our stuff and they were infested with cockroaches EVERYWHERE OMG IT WAS SO NASTY! The owners refused to help us and give us a few weeks to try to save our stuff and they refused. Told us we had to pay for October we refused we left a lot of our stuff in there because we dont want cockroaches in our new house. this happened just a month ago. Do Not go here you will get bugs the owners refuse to take care of the problem! Stay far away!
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May 2020 by Debbie Boltenhouse
Manager is very helpful. Beautiful new facility and was impressed that my unit was so clean. I definitely recommend you rent a unit.
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May 2020 by Dena Justus
The manager was very polite. The facility is very clean and well lit at night. Definitelyy the best storage facility in Grove City.
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May 2020 by Connie Hannigan
Great service and amazing rates
