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February 2024 by Kimberly Groves
I love AT&T service. They have always have the best customer service whether it inside the store or online. They have the must patience for people. I appreciate their support and services.
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February 2024 by Sydney Hipps
you guys rock! shoutout eli for all the help!
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February 2024 by eric stone
Awesome distaff n service
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February 2024 by Jeff Logel
Associates are not fully empowered to resolve customer issues. AT&T has some serious issues with employee training, customer service, and quality resolution of customer issues. My situation is too long to fully explain in a post (involved trying to get my deceased spouse of 29 year’s phone line canceled due to employees not being properly trained…it’s painful enough to deal with the loss and AT&T totally made it worse) but Ive worked in financial customer service for 25 years and the AT&T culture has lost its focus on the customer. The employees I’ve encountered are overall great people but they lack training and empowerment to do the right thing on resolving customer issues and that’s an overall culture fail. I’m leaving AT&T after being a loyal customer for years.
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February 2024 by Velocity 104
Great service in and out quickly. I received the service and got what I needed quickly. Better that Verizon by far.
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February 2024 by Nicholas Roderick
Give Zac more commission
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February 2024 by Eileen Justus
I met the most helpful associate at the Grove City store. His name is Quan Pringle. Quan helped me get a replacement phone with my ATT insurance plan when I lost my phone. He helped me set up the new phone a couple days later. He also saved me money on my ATT monthly plan by changing it over to a newer plan. Quan was patient, knowledgeable, and friendly, not to mention extremely helpful in helping me solve my lost phone problem.
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February 2024 by Kenneth Feustel
My rep listened to me sincerely and gave me what I was asking... He was professional in every way,knew his job well and was very polite... Greatest store service I may have ever received...
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January 2024 by Edward Waters
Went to get new phones, our attendant, Talon, was fantastic
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January 2024 by Nicole Buerkle
Too many times of going in and promised one thing then finding out that it was a lie. Bait and switch everytime
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December 2023 by Miz Tee
Quan was helpful and friendly! I definitely will be sure to ask for him upon returning to store.
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November 2023 by Kathleen Eberhard
Grove City AT&T store clerk, Talon, set my new phone up in minutes. He replaced the SIM card I'd lost, too. He was efficient and very personable! Great job! People like him are why I stay with AT&T.
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October 2023 by lee Wallace
I have been a boost mobile carrier for 15 plus years. Change to AT$T for better customer service. Best move ever so far. Thx AT&T.
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October 2023 by John Black
I stopped into the store to buy a few new chargers for myself and my children. A young man named Tanner greeted us at the door and helped us shop. This young man was very professional, patient and polite. He was not pushy like a lot of other sales people are we did not feel pressured only helped. Keep up the good work Tanner I was very impressed.John
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September 2023 by Victoria Dawson
Our salesman was very helpful in getting my daughters new phone connected to her watch, as well as helping with her iPad.
