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January 2024 by Adam Husband
They seem to not be able to answer the phone at this location… I called three times throughout the day yesterday no one answered, so I just decided to wait until today the next day to call again another three more times still no answer…
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September 2023 by Josh Chaffins
Horrible service, only 1 associate actually works the others are door greeters only.
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August 2023 by Hunter Alberts
This location isn’t full service, I’d love an explanation on how a bank branch that doesn’t handle cash sounded like a good idea.
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July 2023 by Elizabeth Smith
Called them 12 times through out the day and nobody picked up the phone once. I called on a Tuesday June 20 2023 and to my knowledge it's not a holiday, someone should have been there to answer the phone.
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May 2023 by Ashley
They don’t have tellers or cash. Lol it’s a full size branch but they don’t do MOST SERVICES. This location is a joke!
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December 2022 by Inna Shvets
They don’t ever pick up the phone. One location tells you to call this location and you can NEVER GET AHOLD OF THEM. That speaks volumes about their customer service.
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October 2022 by Steven Rinehart
ATMs never work - why even keep this location.
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June 2022 by Oumar Sangare
I wish I could give them zero star. I went in just to get a cashier check it took me 50 minutes. This branch must be the worse bank I have been to, not just chase bank but any bank . They don't even seem bothered by the reviews
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October 2021 by Zsorosi ..
They have never ever picked up a phone call when I've called this branch. Further more it always hangs up and you can't leave a voicemail.
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October 2021 by Rhoda Smith
Web site says not busy and web cam shows not busy but no one will answer the phone. I called at least 10 times
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June 2021 by Ron Cook
The people at this branch Will Not answer the the Phones.Better off walking in or find a different Bank to do business with.
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February 2021 by Cerberus B
Kyle was awesome, went above and beyond to help me. Thanks!
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February 2021 by Lela Solberg
Bad customer serviceCame in to open an account for my daughter was told one person ahead of us wait would be about 10 min laterWell after waiting 30 min the door person put some woman in front us for the banker because we was upsetSo after waiting an hour for the banker I left, upset and no account opened for my daughter.
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February 2021 by Nikola Popov
0 customer service 0 help
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August 2020 by Bob Isoyev
Horrible customer service. Trying to open business account last two weeks. They don't call me, they don't answer my phone calls