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April 2023 by Chance W.
Terrible service department. Already had codes and tests ran at grismer along with oem parts to attempt to fix an evap code. Was told to take to dealer to get more in depth evaluation on where the evap leak is. These guys literally ran the code scanner for $200 and would be another $700 to drop the gas tank for further evaluation. Was also told to replace already replaced parts with gm oem and is probably the reason for the codes.....these parts were ACdelco parts
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April 2023 by Nicole D.
At Byers Chevrolet I received the best customer service! I was passing through Grove City on a road trip where I needed to get my car serviced and checked before I continued the road trip. I needed an oil change and tire rotation, and the service technician was so pleasant and helpful- I wish I got his name but overall would recommend this dealership you can tell they care about their customers!
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August 2022 by Emily W.
I got my svu from there almost three years ago. My sale persons name is Eddie. He is amazing. I'm working with him again to either finance the car to buy it or get a new one. He talks to me like a normal person and if I have questions he doesn't make me feel stupid for asking them.
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August 2022 by James H.
This place totally missing out on customer service, our worst car buying experience EVER!!! The online buying experience at Byers is worst than having teeth pulled.Our truck was nothing like the deceptive Chevy advertisement, and when we had problems and question with the deceptive ads their sales manager and service manager treated us like we were stupid because the build codes aren't on the ads...our salesman totally missed on the fact that I was disabled and would have enjoyed certain items on the truck that the deceptive ad had advertised...then when we questioned about it we were intimidated by one of the sales manager by him telling us"I can sell that truck to anybody",even tho I had a deposit on the truck and "none of those trucks were ordered with that option" then turn around and show me another truck coming in their pipeline with that particular item on it...our sales person was more interested in telling us HER story instead of listening to what we NEEDED....and then when we actually look at the truck it was DISGUSTING,the worst "new"car I have ever seen....every body standing around in the back and the trucks they are giving people look like someone lived in them for a month....OH YEAH,before we even arrived at the dealership they put on this crappy coating on it so that we can't wash the truck for 3 days OR examine the paint quality.....3 days later when able to wash it for the first time the entire front of the truck looks like it was driven thru the Canadian wilderness with scratches on the hood and others around the truck and that same sales manager looks right at us and says,"it won't be perfect" for $60,000 Chevy doesn't give you perfect paint jobs...amazing. The days of your grandparents buying cars where the dealership actually took pride in the product they sold and customer service was always the customer was ALWAYS right are gone....nowadays dealerships,ESPECIALLY THIS ONE,are full of lazy people that have the customers over a barrel with the way the auto market is.Sales people that are so bored with there jobs that they have to pounce on the first customer that walks thru the door so they can spill THEIR life story onto the customers and then when the customer wants to talk about what they want there's no time left in the day. If you want to know what not to do as an owner of car dealership watch this place. Especially the sales manager calling after we complained about our online experience...He says "Don't worry,I'm still your buddy" Ha,thats a joke and strange....I didn't go into Byers looking for a 'buddy' I came into Byers to buy a truck, and felt intimidated and pressured into buying a truck that wasn't what the deceptive ad had made it appear....I wouldn't do that to any of my buddies. We were just talking about our next hotrod and ordering it because of the way the market is, the very first words out of Suzanne's mouth,"As long as we don't return to Byers,I never want to hear about any car they have on their lot again,EVER" So it looks like I won't be ordering my ZL1 from there or our next Big truck either.....you guys lost a couple of rich customers with a car and truck fetish.....Have a great day
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January 2022 by James Hoffman
Had a great Experience at here joe the salesman is great this place work hard to get me in my truck I wanted at my price I wander at frist it look not so good but joe worked with me till we got it joe is for the customer not in the hurry for money he went beyond and stayed passed closing to get me done then stayed and walked me to car ask for him you well be please with him
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January 2022 by David W. Davis
You need it, they got it?
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January 2022 by Jillian Dyer
Great experience! Ask for Nate, great customer service and so friendly!!
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January 2022 by Dawson Lackey
Amazing experience, Nate Sorrell was great at assisting find a new car I wanted and helping with a few follow up things. Luke from finance was great with helping find options. Byers has definitely got my business for life.
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January 2022 by Lj Krist
Purchased a new Bolt EUV from Byers, Michael Brown. He was a very helpful salesman and a pleasure to deal with. Would recommend him and Byers for the purchase of your new vehicle
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January 2022 by frankee camacho
The folks at Byers Chevrolet are fantastic !!!!Sydney Black is amazing. Friendly knowledgeable, straight forward and not the salesperson we all fear when going to a dealership. She took out the stresses of car buying and made it a very pleasant experience. I would definitely recommend Byers. Ask for Sydney and mention Jimmy Johnson #48
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January 2022 by Sierra
Just purchased a 2nd car from this location and once again we’re so happy with our choice! Juan was such a help and very friendly!
