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June 2023 by Francis Berube
Diagnostic was 150.93, no price was given when setting up appointment or when dropped off…..It didn’t include a report on anything but the specific problem. If your going to do a check, why not do a once over the whole car?
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June 2023 by Nathan
Charged $150 to tell my cousin they can't perform a diagnostic. If you can't perform the service, charge a fee but don't charge full price.
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June 2023 by Colton Sturgill
Charged me $150 for a test they couldn't even do. Don't come here if you don't want to be scammed.
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April 2023 by Sandy 4dogs
Was referred by another independent business owner. I was extremely impressed. The diagnosis revealed not as bad as what was expecting. So glad they did not want to overcharge for unneeded repairs. Very straightforward and honest! Will continue to have car maintenance and repairs done here and refer all I can.Service: Auto maintenance
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March 2023 by Kayla
Took my jeep here and came out with more problems. They were suppose to give me a quote for further repairs. I called multiple times after and they continue to tell me that the person who worked on my car will call me back when he can. This was over a month ago. Do not take your jeep here.
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November 2022 by Audrey fuqua
Terrible experience, charged me $125 to look under my hood. Took my vehicle to get looked at had because of a check engine light and didn’t have any work done. Dropped off my car at 8 AM and did not get a single update until 5 o’clock pm with thousands of dollars of recommended repairs. Pick my car up same day and was told they broke my car key and glued it together with epoxy without a single phone call.
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February 2022 by kiesha chambers
I would definitely recommend this shop to everyone! He is very honest and caring ❤️ He did a major fix on my vehicle and when I left the shop my car drove perfect. About 10mins later the transmission went out (not at all their fault) but he came to where I was broke down and tried to get me a tow and waited with me. Also the shop closed at 630pm and my vehicle was not towed there until about 930pm and he still stayed to see what the problem was. He is the VIP in my book. I appreciate everything he has done for me. I will never go anywhere else and I suggest you don't either! Thank you so much to all the guys at Complete Auto Repair.Service: Engine repair
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January 2022 by Precise Collision & Glass Grove City, OH
Rich and his staff are amazing. Honest guys with amazing work. We use their service often
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October 2021 by Casey Lowry
I stopped in here after driving around trying to find a mechanic to fix my Yukon that I bought from next door to this place. They guy at the front was so rude, had a nasty attitude, and acted like they had no interest whatsoever in me doing business there. I also tried to explain what was going on with my truck so I could hopefully get a rough estimate and he kept telling me I didn’t know what I was talking about (I’m assuming because I was a woman). In fact, I knew very much what I was talking about. Basically they just had no interest in fixing my vehicle. Not welcoming at all!
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October 2021 by Latoya Victory
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September 2021 by Lois Charles
I Have taken my car here twice. Great service both times! My car was making a noise that I have not heard before, they explained to me what was causing the noise and didn’t tell me something was wrong that wasn’t. I appreciate the honesty! Jerry is always friendly and knowledgeable!
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July 2021 by Miss Tish
They quickly replaced the hoses from sunroof of my car and kept my car from leaking. They were very professional and friendly.
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January 2021 by Libby Adelsberger
I was in a bind at the end of the day and they were extremely willing to go out of their way to help me to make sure I didn’t get into a worse situation. I was taken care of right away and was in and out quickly. I’m so thankful for these guys!
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December 2020 by David Howell
The manifold on my F150 was broken. I called all over the City to exhaust shops.. Nobody wanted to do the work on my vehicle. Finally Mad Hatter said they would look at it. When Mad Hatter said they couldn't do the repair, I was bummed out. This place was recommended by Mad Hatter. When I arrived for my appointment, I was impressed by the customer service and how pleasant the folks were. But I never imagined my experience would be so great. My truck was repaired the same day, and didn't cost anywhere near what I expected to pay. All of the horror stories were put to rest, and my truck is running better than it was when I bought it. Thank you so much!!!! I will return here for all of my vehicle needs before going anywhere else!!Service: Exhaust
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December 2020 by odds n ends
My most recent experience was no heat in my truck. As has always been the case, Richard and crew got the problem diagnosed and repaired quickly and perfectly the first time at a fair price. I am now happily on my way!
