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April 2024 by Tammy T.
While in Columbus for a funeral, I stopped in to have them add air to my tire. They noticed a screw in my tire. They were able to get me in quickly and get the tire repaired so I could get back in the road. Very friendly and helpful!
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February 2024 by Brett B
Went in last Tuesday with an appointment because I had a tire with a slow leak from where it had been plugged a few days prior. The plugs and glue I used to plug it a few days before were very old and probably not good anymore, so I just wanted discount tire to remove the old plug and do their fancy plug from the inside of the tire. I described all of this when booking the appointment online.Well, after arriving at my appointment time, I had to still wait almost an hour for them to take a look at the tire. In the time I was waiting, I overheard the 2 salesmen working upsell 3 different customers into things they didn't necessarily need. When they finally pulled my truck into the bay, they barely got the tire off the truck before one of the salesmen came out to tell me that the "hole was too big" and that I needed a new tire for $415. He claimed to not know any of the details I included online when booking. You can't patch a hole that is more than 1/4" (actaully 3/8" for the kind of tires I have), and there was no way this nail hole was even close to that size.I went home and bought fresh plugs and glue from Amazon. No issues with removing the old plug and installing new and having it seal properly. So I'll roll with the tires I have for another 20k miles and then when it's time to spend around $2,000 to get them all replaced, I'll be sure to go anywhere but here. All because some greedy, scam artist salesman decided a $50- 15min tire repair wasnt good enough and that he wanted to get me for $400 instead.Take your car and get tires anywhere else, I know I will.
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February 2024 by Jordan Pettey
I last visited this site on October 2023 to have my tires rotated and balance. However, they fail led to put my lug nut key back in my truck… I did get a call about a month ago saying they found it in an envelope with my name in it. I told him I would be in soon for a service and I was told by a young lady that they would hold onto it and would have it here when I’m ready to go… Showed up today to get my tires balanced and rotated, and magically the key is gone. Now I have to go to a dealership to get a very specific key… The manager claimed he would cover the cost so we will see what happens.
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February 2024 by Warren Gard
Efficient & professional
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February 2024 by Tony Marshall
I went to got air. I stood there beside my car for over 20 minutes. Service is poor I made it complained to corporate office.Especially if you're black.
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January 2024 by Mr Noitall
Friendly staff. Shouldn't take over an hour to rotate tires though, especially after scheduling ahead.
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January 2024 by Rosa Campuzano
Very professional and courteous and hard working all across the board.
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January 2024 by Spencer Young
Wont go anywhere else for tire needs. All my experiences have been great. The inside staff are always professional and helpful. The tech staff are always friendly. Keep it up!
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January 2024 by Stacey S.
Skyler was very helpful when I had questions about the gash in my tire. No pressure. Everything was done on time and smoothly. Could tell it was busy but he handled everything very professionally. Good customer service is hard to find and should be celebrated when it's there. Go to this location.
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December 2023 by Rafael Rodriguez
I showed up to get my tire plugged because it had a nail in it, so the service guy went out and came back and said we cannot fix the tire because the nail is to close to the sidewall, which it wasn't but he insisted that I buy a tire from them. I told him the nail was nowhere near the sidewall and it can be fixed he said sorry we cannot I said I will go somewhere else he said fine and gave me my keys back, now mind you this is a place I've been coming to for years and never had a problem it has always been good business,but he didn't even try to see if it can be fixed. I went to some hole in the wall tire shop which they came out and sprayed the tire with soap water and there wasn't even a hole in the tire the nail did not even puncture through the tire, but the service guy from discount tire insisted I replace my tire not really good from a place of professionalism. He could have at least tried no effort at all just wanted my money for a new tire I did not need at all.
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December 2023 by ezduzittt
Best all around place for tires. Good people and good service. We have been customers for many years and never been disappointed.
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December 2023 by Mark Keppel
Every time I go to Discount Tires and Hilliard or Grove City I received outstanding customer service. Professional, prompt and courteous service. I have had multiple flat tires, which Discount tire has never charge me to repair. I believe that it’s going over and above anyone’s service expectations. Thanks again for your outstanding service.Mark Keppel,A discount tire loyal customer
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December 2023 by Josh River
They were really busy for my last trip but it's the only place I've been for tires for the last 20 years.Best prices! Best service!
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December 2023 by Andy Jeskey
I won't buy tires anywhere else. Fixed multiple flats for free. I brought in a nail on my brand new tire. They couldn't repair it due to being too close to the sidewall. But instead gave me a brand new tire free of charge in under 30 min since they were only a couple weeks old. I was fully expecting to pay for a new tire. Really take care of their customers.
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November 2023 by Body Beautiful Boudoir (Body Beautiful Boudoir)
What fabulous service we received! We took my car in (expecting to have to replace a tire) and they said they found a screw in it, repaired it and let us know it was ready for pickup. When we arrived, it looked low on air. Sure enough there was another nail in it - they removed it, repaired it and, because we had to wait 20 minutes, offered a free windshield wiper replacement. Wait, what? What a pleasure to do business with them - and of course, we will be back ! Thank you Skyler and team!