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June 2023 by Stephanie Dubiel
Ok, so today is Saturday, I went to DG to use the 5 off 25 deal. I clipped the coupon in my app, I grabbed $26 (pre tax) worth of items and put my phone number in at the register. The coupon didn't go through. The worker called over the manager who said they've been having problems all day, they weren't given a print out of the coupon to scan and there was nothing she could do. I wasn't buying anything important and $5 doesn't make it or break it for me. So I wish I would've paid the full amount and left with the items i had spent so long picking out. But the problem came from the rude manager making me feel like I was the one causing problems. She turned it into a personal issue and treated me like I was threatening her job and her life. Literally, she said "$5 isn't worth me losing my job and feeding my kids". Excuse me, this should not have been a war between me and her. This should've been both of us upset with the inefficiency of DG. I wouldn't be the one firing her and she isn't the one withholding my deal. Had she shown any amount of interest in customer service and reassured me that she was understanding of the situation and on my side or helped me with a solution of calling customer service or telling me she would call when I left I would've just paid the $25. But she made it a personal issue. She put me in a position of feeling like a threat, which caused me to feel defensive. I literally drove 30 min and passed multiple DG to go specifically to this location because I thought it would be nice and become a regular place to shop. I'm disappointed to say I wasted my time and I was wrong. I'll spend my money on Amazon where I don't have to deal with rude people who hate their jobs!
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March 2023 by Mary Hall
The manager at this store with the glasses is so rude and unprofessional and nasty. Don't go to this store unless that's the service you're looking for. You tell her prices are ringing up higher at the register than on the shelf she'll ignore you or get an attitude or make some flippant excuse. Went to get ranch for 2.50 it rang up at 5.25. she said people have been moving stuff. No ma'am no one came in here and moved your entire row/inventory of ranch. Then one day I asked her to check the price of pop because it was on sale and everything keeps ringing up higher at the register. She said no it doesn't not here. I said it happens almost every time I come here yes it does. She said maybe at the self checkout. Um ma'am that still an issue you need to fix. Then today asked for help on an order she acted like I was stealing. Said I only see one receipt that's after she took all my receipts and threw them away. I. Was using two cards so that's why there was multiple orders. I had to show her my bank transactions like I'm stealing some 2.00 cookies after I shop here almost every day or every other day. Then she was rude to a doordasher who said he needed help she said it's not my job to do your shopping for you you haven't even started the order on your phone how do I know what you want. Why are you so rude and condescending and lazy? You need fired for fr. The guy manager or key holder whatever he's called is very nice and deserves a raise and deserves to be manager not this sorry excuse or a human being. If your job is that bad and you hate people that much then quit.
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January 2023 by Tess Fulton
While in line to check out Cashier Becky was ringing up another customer and saw swiffers were on sale, turned to another worker and said "oh the swifters are on sale, maybe we should have stocked those, oh well the sale ends today".I tried to use the u-scan. My coupons were not coming off correctly, i used the call for help. I had to press twice before anyone came over. Becky said to try using the regular machine. I was explaining I had other coupons saved that didn't come off, one was a $5off $20. She said it came off at the if the total after coupons not the subtotal. I asked if the coupons changed I come in every Saturday. Her only response was "well I work here". Hmm ok...I asked a question, that you didn't even attempt to answer. The total before coupons is what matters, the coupons can stack. Since you work there you should know this. Instead you want to have an attitude instead of answering a question.
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September 2021 by Brittany Teets
Don’t waste your time at this place. Stood in line for 15 minutes while there were 2 lanes open but only one person working the register while the one 2 workers behind the second register talked. A customer in front of me politely asked them to maybe turn the light off the register if they weren’t going to work it cause there were 8 people in line and they kept walking to that register thinking it was open. When the older lady said that the assistant manager or whoever works there that seems to be in charge immediately got hostile and told the customer she shouldn’t have came that what she bought was stupid and to make sure she never came back. Very rude and uncalled for.
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August 2021 by Mikey Is Kool
Came to the door at 10:02 am and the only worker was just sitting in her car and unlocks the door after I’m already at the entrance, says I’m not opened but I will be in 20 minutes. Like so you’re late the stores 2 hours behind and that’s the best you can do. Definitely should be fired for not opening the store on time but that’s just me. Wouldn’t pay an employee who’s incapable of showing up and doing they’re job. Shouldn’t of been sitting in there car being lazy but again just me
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August 2021 by Hailey Huntzinger
There are truly great people who work in this dollar general. I saw a man who is a huge threat to me walk in and then go sit in his car. The cashier got her manager to walk me out. They were very comforting as I was panicking. I can’t thank these people enough!
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April 2021 by Haley Negron
A little messy, but have great items for an affordable price.
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April 2021 by Kim Alshakhatreh
Always very helpful and friendly customer service!
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March 2021 by Scott Binns
This is the Harrisburg Pike and Home Rd. location.Apparently mask wearing by employees is not enforced here. Elderly woman in front of me just asked the cashier what the sign, directly in front of his face on the plexiglass, was for if he wasn't going to wear a mask? He responded that it was only a recommendation. Now the sign, in part, says "Do your part and wear a mask". I guess Dollar General doesn't mind if employees don't "do their part" and risking the spread of Covid-19 to customers, even the elderly. It'll be real easy to check the store cameras for evidence of non-masked employees (rarely does one have one on and if they do it only covers their chin).
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March 2021 by cheryl kisor
MUCH BETTER THAN BROAD AND HAYDEN..THAT STORE IS RIDICULOUS
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February 2021 by Brittany Hartshorn
Barely get greeted by workers when entering
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January 2021 by Jerry Dearwester
This story was really a mess. There was trash all over the parking lot. Inside the shelves where there was no product were black, With dirt and dust
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January 2021 by Christal Essig
I really liked that store they had nice stuff, it was clean and the workers were nice
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January 2021 by Richard Welch
Much nicer and cleaner than the one at-home rd
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December 2020 by Cathy Hardin
Some of the items I wanted they didn't have maybe next time.
