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November 2023 by Owen Taylor
The crew of movers were very courteous, polite and professional. My wife commented about how nice the guys were. They worked extremely fast and careful. I highly recommend this company.
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October 2023 by Robert Baumann
Professionalism at all levels with our interactions with E.E. Ward. Shanna with sales did a thorough estimate of our belongings to be moved and was timely with her estimate. Our move coordinator, Misty, kept us informed of the schedule. Eddie and his crew of 5 did an excellent job on a 2 day move. They were courteous and respectful and handled our belongings with care. Bill checked up on us and his crew at the old house the day of the move and followed up at the new house after the completion of their services. Overall a very positive experience during a time of great change in our lives.
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October 2023 by David Moody
Movers showed on time each day and they were kind, considerate, very professional with good communication throughout the entire process. They were careful in packing and delivery. William would led the team was exceptional! Would highly recommend him and the EE Ward team.
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October 2023 by Andrea T
E.E. Ward was the best company to have in my recent move. They were highly recommended by my Real Estate Agent and she was absolutely on target! From the very beginning to the packing and the delivery - they were professional, extremely knowledgeable, courteous and really caring. One could not ask for a better experience. Abby and Ginger were my point people at E.E.Ward. They were exceptional. I cannot say enough good things about them. Even under time constraints they were calm and thoughtful and made me feel like they really cared! They were there for “every” question; and I had more than my share of questions. Prince William arrived with a group of men to pack my belongings. They could not have been nicer or more professional. They were very careful with everything they packed, were meticulous about their work, including the men who arrived to crate certain items. Everyone went about their work, had a smile on their faces, were very polite and easy to talk to and asked to be sure they were packing everything. They too answered all my questions - A big thank you to them!! The driver, who delivered my furniture with North American Van Lines, Hormuz Maria, was also really professional; called with information about his arrival the next day and called again about when he would arrive. He was careful when unloading and a nice gentlemen - a big thank you to him as well.So if you are contemplating a move around the corner or several thousand miles, as I was, I HIGHLY recommend E.E.Ward Moving & Storage. You will NOT find a better company. Great employees all around.Sincerely,Andrea T.P.S. I am a real person
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September 2023 by Phyllis Alston
E.E. Ward is the best moving company in America without exaggeration. I have moved alot and with many complications, but with E.E.Ward there were no complications. The men were professional, never complained, did not break anything; they were awesome. E.E. Ward, I appreciate everything you did for me. Josh you are a class act and your team was wonderful.
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August 2023 by Cindy Beckett
Excellent experience with our move. Juan Carlos Morales, our driver, and the crew, Jeff Wheeler and Jerome Davis, along with the driver's son, Joseph Morales, wrapped our furniture to protect it and were careful with our furniture and boxes. They were very friendly and professional. Excellent team. Ginger kept us informed throughout the move. We have never experienced a move coordinator before. This was unexpected and very positive.The delivery was delayed, but we received an explanation and apology. We were flexible, so the delay was not negative.The Driver and crew were on time and did a great job unloading our items with care. Again we had a hard working and friendly crew.Thanks for a positive moving experience.
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August 2023 by Tiffany
The level of detail that the sales person, move coordinator, packers and drivers gave to our cross country move was superb! Totally worth the extra money for this level of professional service and care.
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August 2023 by Judy McInturff
Friendly, competent, amazing. Moving is stressful and we felt like we were always in good hands.
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July 2023 by Kathleen Kisner
We were pleased to have E. E. Ward for our 8th move. The team the sent us was polite, responsive and most of all, hard workers. They worked well as a team. When an issue arose, the lead mover worked with the main office to get it resolved. The office then followed up with us so they could learn from the incident. Everything arrived safely and in one piece. They even went the extra mile by adding a missing screw to my electronic piano to allow for safer transport. Afterwards, I discovered this is an African-American owned business. Bonus! I would highly recommend EE Ward and we will call them when we need to move the next time!
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June 2023 by Phyllis K.
This was absolutely the best service for moving I have ever experienced, and I have moved often. I want to especially acknowledge Shanna Crawford who was the perfect consultant for me, and Amber Wood, my Relocation Coordinator, who was always super responsive and informative. Even my movers commented on how effective she was! I am so glad I had these two people helping me with a challenging cross country move at the age of 80.
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May 2023 by David Butler
Very rude and disrespectful. A lady that works there loves to talk about people to her colleagues and trust me you’ll hear all about it! I will never use this business.
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May 2023 by Nancy Brower
There's a reason that you're seeing so many 5 star reviews. Its that EE Ward and its staff are simply that good, and a great value to boot. The estimator was extremely helpful in guiding me through the process and stay connected throughout. But the guys that came to my house were simply the best. The were professional, efficient, knew exactly what needed to happen with large, antique pieces of furniture as well as my more modern designs, my Tempurpedic bed for example. Most of all, I like being around people who enjoy one another as they work as a team. You can't do better than EE Ward.
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April 2023 by Ed Albertson
Our moving crew from EE Ward was comprised of William (Driver), Rob, Lee and Carl and they were excellent! They were respectful of our property, patient as we determined where to place our household goods at our destination, careful with the walls, doorways, and ceilings and most of all, with our furnishings. They worked as a team and were EXTREMELY efficient in wrapping, loading, unwrapping and placing each item. We had absolutely no damage at our destination. I recommend EE Ward, and this particular team, without any hesitation.
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February 2023 by Andrea Forte
This was our 7th move in 28 years and the most stress free and positive experience by far. We interviewed 3 companies and EE Ward had an excellent reputation. From our move consultation, to the move coordination, packing, loading, third parties and delivery…it all was seamless. The driver and his entire team were very careful, professional and courteous. They delivered on the day they said they would and all things were placed and reassembled as requested. All boxes have now been unpacked and everything arrived with no breakage or damage. ( That has never happened before!) Thank you to Shanna, Amber, Gino and his crew for a positive and stress free move from Ohio to Tennessee!
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January 2023 by Kathy T
This organization has figured it all out. It starts with hiring the right people who understand and enjoy their jobs. Their attitudes are key, and affect everything they do. This comes from the top down. They were thorough, efficient, prompt, careful, and kind. Everyone does his/her job…very well. I wish I had used them in earlier moving nightmares. Now I fully realize the difference professionalismcan make.
