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February 2024 by Paula Russell
Great rental service. Quick, friendly employees. Great customer service. Nice, clean cars.
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February 2024 by Andrew Kachaniwsky
Find the video online of the manager from here denying service to a customer after they failed to pick him up. Edit: Corporate reached out to me and said they don't directly interact with tiktok. Good luck with that.
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February 2024 by Stephanie Buscemi
Excellent service and accommodated my requests!
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January 2024 by rick osborn
Took really good care of me
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January 2024 by Gil Guedes
Kenneth and Zack are phenomenal. They both went above and beyond in customer service without a sliver of hesitation. Anything I needed, both Kenneth and Zack were ready and willing to help. Give them raises, promotions, the whole shebang. Thank you guys.
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January 2024 by Gena W.
What not to love here? We needed a suv for trip to Florida. We wanted to move some stuff into a house there and take our dog, so we needed big. My husband ordered a full size suv and we got exactly what we needed. Much thanks for this rental. You all really came through.
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December 2023 by Sharon Ponce
Love the staff at broadways office they are always super nice. Never a bad experience
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December 2023 by Cameron S.
Horrible customer service. Very disorganized. Didn't get what I paid for. Will just walk next time.
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December 2023 by Soo K.
Enterprise is awful. Customer service is awful. Will never use enterprise unless they change their entire staff at this location. So disrespectful, so rude.
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December 2023 by Jud Judersawn
Staff never remembers to pick you up and cusses at you when you bring it to their attention. They are a bunch of entitled toddlers with bad attitudes and unchanged diapers. Hope they shut this location down for good.
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December 2023 by Colin Stone (Not_Moose_Not)
DO NOT request a pickup from this branch. They WILL NOT come to pick you up despite saying they will. then refuse service for a rental after telling them you no longer a ride 1:30 after the requested pickup time. Unfriendly and unprofessional. I've already talked to you guys in person and there's no way I'm going to be sending you an email to get things "sorted out" because I've already tried that and nothing came of it.
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December 2023 by Bible Sean
Horrible costomer service. Has the man been fired for cussing out a costomer for a real complaint? I dont need your email to further discuss this. Just be transparent with people and tell him that that issue has been dealt with. They would remove reviews.
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December 2023 by Sam Naish
Good experience. Removed a star cause the car I was renting wasn't ready at the time I selected, but didn't have to wait super long. Customer service was solid.
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December 2023 by Philip Garrett
Kenneth was an awesome driver and got me squared away with my rental quickly when we got back to the rental office. Great service.
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November 2023 by Lauren R
The customer service was exceptional! I encountered a problem with the rental car I received, but Zack promptly and compassionately addressed the issue, resolving it immediately.
