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November 2023 by Barry Q.
i ordered a sweatshirt Oct. 27, ever since my item arrived at this location, it hasn't moved one bit for 6 days. Says it has already departed but never arrived at the next location, probably stolen by the staffs there. (nvm)
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November 2023 by Deborah Parsley
I had 3 different deliveries from Walmart they use FedEx. I put in the delivery comment to leave in the back area gated and what do they do every time put in the front area for all to see. Why don't the drivers take pride in there jobs and follow directions. How would they like to come home and there packages gone. All because can't follow directions.
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November 2023 by Ronald Huff
I had a package that was supposed to be delivered on the 2nd. Got a message saying couldn't find address or apartment number. Thought that was ridiculous cause they use gps to find the address. Plus I have my address and apartment number on a big white sign in my window that they could not miss. Ok they tried to deliver it the next day and the same thing happened. So I called them and red them. Saying there is no excuse why they couldn't deliver my package cause it had the label on it with everything correct on it. I spoke to a manager and she could not believe this . She got a hold of the delivery place and told them the situation and I finally got it on Wednesday. The regular FedEx guy delivered it with no problem. I think it was a different delivery guy and he just didn't want to lift my package cause it was big and bulky. I want to thank the manager and the regular FedEx delivery guy for getting my package to me
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November 2023 by Danielle Rodgers
Love this location great experiences with the people who work here Britt ney Adell and Josh King was beyond helpful they went out and beyond to help me with my issues even though they was leaving to be off they still helped thanks guys
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September 2023 by Chris Austin
Hum’m….. if you like to workout or need to get back in shape, this is the place for it! No joke. Make sure you have what you need to succeed in your role.. water and etc…
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August 2023 by Vanessa King
Was dropping off a package with a prepaid label. Have to call to different building from car to let them know I was there so an employee could come out to get the package. Person I spoke with apparently forgot about me and I had to call them again to remind them They said someone would be out in about 5 minutes, and I waited 20 minutes before calling them back to remind them that I was still waiting.
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July 2023 by Sarah Overholser
Calling is not the way to go. The 800 # has operators that don't speak English. Person didn't understand my simple" how late is local drop off open" and then gave me incorrect info. And couldn't find the location nearest me.
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July 2023 by Cristi G.
The packages just get lost. I just want my package back. My package was supposed to arrive like 2 weeks ago. And it's still not here.
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June 2023 by Sara Moon Murphy (Mooners)
Good as always, organized and well kept. Nice people.
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June 2023 by Leopoldo Toloza
Great showers for drivers free coffee but no bending machine.
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June 2023 by Russell S.
this place sucks 2 times my packages ended up going to different states from here rather than coming to my home here in Ohio. This place is an embarrassment to FEDEX.
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May 2023 by Jason Walker
Their use of subcontractors for their ground service is atrocious. If you call customer service, the automated system will hang up on you if try to speak to an actual person. Delivery times are never right. Tracking numbers don't update status. All around a horrific company to deal with
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April 2023 by Brennen Fitzgerald
I’m not boycotting this location. I’m boycotting any business who uses FedEx that could pass through this location. All others should do the same. Read all the non-fake reviews (not by guides who have 30 plus reviews that make no sense).You ship FedEx from an online purchase? You don’t get my business. Maybe if more people join in, they will finally fix this. 2 weeks solid of “in transit” here.
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April 2023 by Cody Dell
I gave commitment and integrity for this place. They terminated my employment off of false accusations of providing two forms of identification when I carry to forms of identification daily. They preach safety, but a tornado warning was issued over Grove City and none of the employees were warned about the warning. HR department has failed me, they will make it seem like it's your fault, but really they don't take responsibility. We won't mention the retention rate for new hires getting hurt or even finishing out their two week notice because of the lack of responsibility. God bless...
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March 2023 by Melissa France
A severe storm delayed my mother’s package that was full of pictures and items for her funeral. I showed up at Fed Ex Grove City and was treated so wonderfully. From the first man who answered the phone (who’s name I did not get), to Lori in the hub, to Steve who was able to locate the 53foot trailer and the package, this team should be extremely proud of the way they care and treat their customers. I will be forever grateful for their caring in these very difficult times for my family. Thank you so much..
