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February 2024 by Donna Bundy
The customer service lady was very friendly and helpful but the cashier lady unfortunately was rude at the you scan she took the item from my husband and scanned it, and stood next to him with her arms crossed as if we were going to steal the item. It made me very uncomfortable. It makes me not want to shop in there. I’m not a thief my husband‘s not a thief, you don’t have to stand next to somebody with your arms crossed as close as you can like we’re gonna run out with some stupid markers If we was going to steal something it sure as the hell wouldn’t be Home Depot and it sure wouldn’t be some stupid markers
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January 2024 by Robert Haner
Brittany, back in appliances and cabinetry. Very polite and helpful.
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January 2024 by Steve
I went to return an online order at the Grove City store. The return person or girl made my experience a total waste of over an hour waiting for some fictional computer story. Then after waiting over an hour, nothing got done. She literally told me that I have to come back in 2 exact days because the computer will not allow anyone else to return it now. She claimed it was froze. Therefore, come back on her schedule. Some of us need our work finished because we may have ordered something wrong by mistake in size. Like I did. I don't care to wait for an employee to take 2 days off, then finish my transaction. I went to the Reynoldsburg store. It's kind of funny. They had no issue, and it was returned in under 5 minutes. I thought I had to wait 2 days? Was this some kind of game at the Grove City location? Or is that return person just dumb as rocks with no social skills or regard for a paying customer. What the heck was that all about? It's stupid and a waste of gas and time. It really was.
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January 2024 by Mike Butcher
Good place to shop, a bit pricer than Menards, but cheaper than Lowes big box stores. So this is middle of the 3.
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January 2024 by Jamey Rich
Great place to buy tools
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January 2024 by Huy Nguyen
Friendly just like any other homedepot. That what i like about them.
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January 2024 by Geoff Hansen
used self checkout and the lady was extremely rude to my wife and I, simply needed help using a gift card
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January 2024 by Holly Diggins
The staff is always rude when I have to ask any questions so I generally avoid going to the depot and today was no exception. I went and looking for pocket hole screws and got a smart remark from one of the staff. If I had the time to go to another store I would have just left without buying anything.
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January 2024 by Matthew Paley
Terrible service spend all day here and get no help
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December 2023 by Wanda Glor
Bought a new kitchen set,fridge, stove , dishwasher. Very happy with the person who assisted us. She helped us make the right choice and saved us from making bad choices and saved us a great deal of money.
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December 2023 by Ed Faulkner
No customer service
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December 2023 by DotBetz
Let us get a really cool lamp even though there wasn’t a in box one left :3
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December 2023 by Jim Thompson
Average inventory, nothing special
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December 2023 by Rich Croes
Well maintained store.
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December 2023 by Mason Holobaugh
Slowest home depot I've ever been to, no one offers any assistance because none of their employees seem to know anything about what they're selling
