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April 2024 by Lynne Haines
Always have the meds I need in stock. Wonderful customer service. They are quick and informative.
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February 2024 by Gobot's On the trail.
This particular store location of pharmacy has the worst customer service inconveniencing customers not being transparent with them extremely slow service. Today my wife got a prescription called in and she called to see when it was going to be done they told her before 5:00 come here was told she has to come in because it's an over counter item just completely inconveniencing her as she we have a newborn baby staff isn't very helpful whatsoever!
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December 2023 by Amanda Turchetta
I love the employees at this pharmacy.
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December 2023 by Bethany Prior
I don't understand how a pharmacy doesn't have basic diabetic medicines in stock. Insulin, metformin? And customer service was not a good experience with a long wait time to drop off scripts, just to get told I have to wait till tomorrow to pick up, I also got the vibe the associate would prefer I not even be there.
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June 2023 by Sara Agarad
3 hours to fill a prescription. Very slow and rude. All the previous reviews are still accurate and nothing has been done to improve their service. This is the last time I’m going to use this pharmacy
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June 2023 by Name Omitted
The tech who works there with black hair and glasses is beyond rude. I’m not too sure how he has gotten away with it for so long. Last night my wife came home and actually cried because of the way he treated her. I can assure you this, I am in there a LOT. If it happens again he won’t be able to cry when I am done.
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May 2023 by David E.
I have been a support of Kroger for many years. But losing respect and not wanting to shop there. Today I went to get Razer Gift Cards. They allowed me to purchase 2 of them. $500 each. Any way they helped me buy the cards and I was on my way (learned something new today. Went to the home of the boys and gave them the cards (1 each) for their summer time off. Neither card would activate on the computer. I took them back to Kroger and the same gentleman that helped me was still there. Anyway he explained that Kroger will not allow them to refund $$. Gave me a phone number to call. The woman on the phone was a "Rude Bitch" . She did check the cards based on my reciepts. She came back said that the card had the $$ loaded on them. I need to contact Razer. I ask for phone #, and she responded that Kroger is not responsible for phone numbers. Please be careful, I lost $1000 on GIft cards1
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April 2023 by Brenda Alspach
I had been to several places to TRY to fill a prescription for a BP monitor. I explained to the tech the gaggle of problems I was having filling this script. Without going into a bunch of details, the pharmacy tech went WAY above and beyond to fill this script. I am so grateful because I had really reached my limit of frustration that day.
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April 2023 by Dylan W
SLOWEST Kroger pharmacy ever!! Staff are rude. Script was sent in the morning, came to pick it up tonight. Didn’t even have what I needed in stock. Never called to tell me that. This pharmacy is a joke. If you need it in grove city. Just use the Hoover road location off of 665
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April 2023 by Tel Becker
Pharm tech with the glasses is rude and impersonal. Completely uninterested in customer service and is quick to argue without listening for complete information.
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March 2023 by Orv Thomas
I've always had good service from these folks and I appreciate their hard work some of these people aren't happy unless they're complaining about something or someone.
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December 2022 by rejinFN
Never has the pickup window open , always slow and now no automatic refill. They said you have to call all your meds in , it's not their policy it's the insurance. My daughter has the same insurance and goes to Kroger pharmacy in Galloway and doesn't have to call her meds in. So that must be a lie too!!
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December 2022 by Anthony West
Never respond on phone calls, long wait times, most of the techs. Or workers there don’t know what they are doing or are new. They tell scripts are ready make three different trips to the store and they say a different date each time. Also the workers there are very rude and inconsiderate to the customers. Overall a bad pharmacy and recommend using another pharmacy.
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October 2022 by mike m
Horrible and slow service, been waiting 20 minutes to get my medication and there is a lot of people working and 1 passing out the meds
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September 2022 by deals on wheels
This pharmacy was not helpful.never will come back.my dog gets better treatment at the vet.
