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April 2024 by Karlie Winhoven
I wish I could give this place zero stars. I purchased a dachshund in October 2023. The day after getting her, I found out she had pneumonia. She was hospitalized for 5 days and on treatment for weeks after. She also had Giardia but it was mostly likely picked up while she was receiving treatment. The only upside is that Petland paid for the costs of the hospital stay/pneumonia treatment because I caught it the day after and it did not exceed the purchase price. I’m so happy my puppy responded well to treatment and is thriving now, the vet said if it had waited another day or two, the outcome could have been different. I should have done more research because it is known that Petland as a whole is horrible and unethical organization and I hate that I contributed to them. I will never again. I love my puppy and I’m happy she is mine, but shame on this place for not taking better care of their dogs.
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April 2024 by Emma Boggs
Extremely friendly staff. Clean store and animals are well taken care of. They truly take the extra time and go above and beyond and do it with a smile ?.
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April 2024 by Casey Crawford
I love visiting this pet store with my 8yr old daughter. It always brings a smile to her face being able to play with and spend time with the puppies. The staff is always super friendly and patient about letting her choose which she wants to hold and switching pups. A++
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March 2024 by Heather Simpkins
It's a ok place if you need something for your pets, it's just limited on certain diets or brands you are looking for
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March 2024 by Paige Keener
Was just there and brought my first puppie "Jack Russell Terrier" from them! Paige and Emily was absolutely amazing! Thank you both for helping me get what all I needed for my sweet and beautiful pup and for being extra patient.Both girls was super sweet and very educated when it comes to a new baby's! Thank you bothhh!
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February 2024 by Mickaylah Bird
Emily was extremely pushy and rude towards me and my son when we were trying to look at dogs and didn’t give us any time to actually play with the few dogs I was looking at for my son. Her acting this way wakes me not want to come back to this location, it doesn’t feel welcoming like it should be.
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February 2024 by Earl “Pearl” Butt
Puppy love everywhere
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February 2024 by Bummer Ole'lady
Nice store, but it's small, and they seam to Cary small dogs. Maybe they just didn't have any big dogs at the time.
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January 2024 by T.
Emily belittled me infront of my children bc I genuinely couldn't afford a 3k dog. I could get a petland cc but who one earth wants that.Also. They change date of birth for the "puppies" so they appear younger and they're really 24 weeks old and not 14.
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January 2024 by Martha Jones
Came in a few weeks ago they have a small selection of items but it’s a clean store. The puppies are super cute! and the girl that has black and blonde hair is super educated especially with product/food. I came in for some different food cause my dog was being picky and she suggested some great things that I have tried at home. And now my dog is happy, healthy and eating! Thank you grove city petland for wonderful staff members and having everything I needed.
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December 2023 by Zoe Carr
didn’t buy a dog but emily was super sweet and i would’ve bought a dog from her if i wasn't poor.
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December 2023 by Paige Edwards
First - WOW! Immediately was greeted by an employee- Emily ! She was awesome. She asked me if I was looking for anything special & if she can help - she walked through the store with me and showed me around. They even have ferret Christmas stockings!!? super cute. Grabbed all my ferrets one. And she also helped me shop for my other animals at home. Even after done shopping we still took a look around and she let us play with a puppy! Told us what they came with and was super informative. Even though I did not walk out with a puppy - I will keep this petland in mind for when I want to expand my pet family & will be taking my business here. Ask for Emily! She’s awesome. :) thank you for the experience! Will return.
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November 2023 by Shelly L (Shelly)
We had the best experience here. My husband took me to pet puppies, and, well, our new puppy is happy in his new home. Petland took wonderful care of him. The employees are knowledgeable and considerate. We will be returning for our pet needs.
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October 2023 by Holly C.
Worst pet store, I would give 0 stars if I could. They only care about money and not changing lives of pets. Their prices are higher than anywhere else and they don't allow returns on products if they've been opened and the pet doesn't like it unlike most other pet stores. Their selection of foods are awful and they do not do special orders if you need other protein options. Their employees are also not educated on pet nutrition which is so disappointing. I highly recommend avoiding and going to pet supplies plus, Hollywood feed or mutts and co which all truly care about you and your animals.
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September 2023 by just4age1
Lovely puppies at a super expensive cost!