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January 2024 by Mr. Man
Painfully slow. Don't greet you when you walk in. Don't even look your way
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December 2023 by Ronald Mowery
This Bank is the worst ever service ever experienced management here is at a all time low ?
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October 2023 by Cody C.
The most untrustworthy and unprofessional bank I’ve ever banked with. They will lie right to you on the phone regarding things with your account. Reps will tell you they spoke to supervisors when indeed they did not. “Managers” will tell you they don’t have access to basically anything when trying to get answers. Your shipped from one voicemail to another for any type of issue. I was told certain departments don’t speak to customers so I may or may not be able to obtain the supervisors name that accessed my account. I find it hilarious they have so many people accessing your account but for some reason can’t obtain the names of so called people. Terrible company. Melissa H in retail support needs a new job!! Setting an appointment to close my account asap !!
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October 2023 by Mitch H
The people here are very rude and snobbish. They are all on edge with the we’ve just been robbed vibes.
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October 2023 by harley cave
The SLOWEST PNC I’ve ever been to. I’m not usually one to complain but this is the second time I’ve had a terrible experience at this location.
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September 2023 by O'Bryen Edwards
Won't notarize documents unless you have an account there which I've literally NEVER run into anywhere else. Rude teller said they "don't have anything to compare it to" even though every other notary just uses your license.
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September 2023 by Melissa Albaugh
very disappointed in this bank. Call multiple times a day no answer. get told different information from different people when you go in. send email no response.
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August 2023 by Jarred Sigmon
Unfortunately this branch has fallen off a cliff, unable to get in and out timely for any short of basic transaction. ATMs constantly fail or are down. Been with PNC for years but unfortunately going to have to switch banks due to the sheer difficulty of banking with this branch.
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May 2023 by W May
Stopped in today to open student account for son, was greeted, sorted business, only 5 minute wait for banker. All explained well, very polite and professional. Griselda was top notch, will return for future business.
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April 2023 by W M.
PNC Grove City experience today was top notch. Was greeted when we walked in, sorted out what we were there for, waited 5 minutes only for banker. Friendly, professional, best customer service anywhere for a long time. Griselda was top notch! Took care of business and will go back.
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February 2023 by Jamie Hilton
I'm sorry but the lady at Grove City pnc needs to be fired I did not get her name but she's working right now it's 130 pm Thurs feb 9th now I've been with PNC for about 8 years having my checks direct deposited in that bank and I just went there to cash a check from draftkings for 500 dollars and she laughed at me loud so everybody could here her and said I can't cash this cause you only have 10 dollars in your account everybody heard it and was starring but then she just laughed at me even more when she seen that I was imbarrassed that is not good customer service and I will be changing banks after that experience
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September 2022 by Colin G
This is by far, one of the worst banking institutions in central Ohio, and I would not recommend PNC Bank to anybody. Will keep my money elsewhere.
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August 2022 by Richard Smith
More than one employee wouldn't check me in and I told them I didn't know how to check myself in to be served.
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March 2022 by Becca W.
This location is a joke truthfully, never answers phones, takes forever to assist, rude, just decides to make up rules that make no sense! They really need to re-evaluate their employees cause ITS A JOKE
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February 2022 by DA-NISHA MITCHELL
Friendly staff, but they didn't get my account number right even when I gave it to them. They forgot to sign my cashier's check and it made me have to come back and redo the entire transaction. Also didn't ask for my ID until the second time I came back.
