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February 2024 by Paul Ray
I have had Several negative experiences with this location over the last 4 years, but I wanted to share my most recent. The main reason that I have continued to endure the poor management and customer service at this location is that they donated donuts every year, for a fundraising event at Central Crossing High School. This year, as with every other year, I stopped in to confirm the donation on Tuesday. At that time, i Was told by a manager that everything would be good to go for Sunday morning and I left my number. Sunday came and I stopped in as planned, only to get told that they needed corporate approval for such donations (6 dozen donuts and a gal coffee).... when I asked why no one called, I got told, "The manager said not to worry about it....."THANK YOU JOLLY PIRATE!!!!! You exceeded our expectations!!!!! For donuts in Grove City, I would recommend JOLLY PIRATE! They care about local residents!
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February 2024 by Austin Stone
Went to order food this morning ordered the bacon everything bagel sandwich and the lady decides to laugh at me because she doesn’t know the menu it was the #9 meal and I pull up after she is still laughing thinking i’m just wanting a everything bagel with nothing on it when it was the sandwich. Just very disappointed in how unprofessional this older lady was never plan on going back she should be fired.
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January 2024 by smile jsa13
They never have nothing especially chocolate dip donuts . They only have them between 6am to 9am that's they don't make any more for the rest of the day bad service new management is required is been like this for a long time and they don't do nothing to improve this situation awful
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January 2024 by Leo Schmidt
Wow. Where do I start? The place is FILTHY. Yes it’s winter and the floors are rough, but the rest of the place needs a good scrubbing. I was totally ignored at the counter. The cashier did not greet me, look at me, tell me she would be with me in a second, nothing. Super unfriendly. The rest of the crew acted like they wanted to be anywhere else. Won’t be coming back.
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January 2024 by Glen Holmes
Very disappointing. They sell doughnuts are measly in size and especially in filling. The custard was equivalent to 1/10 of a teaspoon. How cheap can you get? Go to Jolley Pirate much better donuts, better service and value.
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January 2024 by Screw Doordash
Ordered during slow period through doordash. No protection sticker over iced capp, donuts wete thrown in bags and were not sealed. Every time I order, SOMETHING is missing from my order. The other day, not a single sandwich ordered was included and they shorted me donuts.Sick of this. I've worked fast food, not hard to pay attention and make sure all items are there before sending it out the window.
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January 2024 by LARRY MASON
I can’t say enough about this Tim Horton. Chelsea and Kelly thank you so much for everything. The staff there is awesome. The service there is awesome they go above and beyond. I can always get a smile a thank you. But the most awesome coffee. I love the coffee there.
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January 2024 by Halie Driscoll
I’m not sure if it was the time of day we came (2:30 pm) donuts were almost sold, which was ok and slightly expected. The person working behind the counter for the drive thru and the inside counter seemed very annoyed by us coming to get donuts and coffee.
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November 2023 by Eva Phillips
Everyone was very welcoming and friendly. My order was taken right away. The food was delicious. Thank you
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November 2023 by Dan N.
Today is my official last day EVER going to Tim Hortons anywhere! I’m so tired of the inconsistency in their coffee. Triple triple is not supposed to be a sugarless cup of warm milk! I used to stop by 3 times a day. On way to work, on lunch and on way home. It just kept getting worse and worse from price hikes to poor quality so I cut back to every once in a while and started to buy and make coffee at work. Stopped 2 more times this week and both times the coffee has been trash. Close up already. Disgusting.?
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November 2023 by Jacob G.
Service was terribly slow with no employees even acknowledging us until we had been in the store for ten minutes (we were the only ones in the store). Simply unacceptable.
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November 2023 by Cadence R.
horrible horrible horrible, all of them. horrible people, horrible service, and never doing their jobs correctly, if there was a 0 star option i would have picked that.
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October 2023 by Sam Novak
They do NOT understand how to toast a mf bagel… it’s unbelievable. I’ve asked for my bagel toasted… DOUBLE AND TRIPLE toasted and they ruin it and give me a dry bagel EVERY TIME..0/5
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October 2023 by Tetyana
The worst customer service!!When I said “hello” to check if somebody was there on the drive through, the lady yelled at me “wow, you need to relax!” I tried to explain that I wasn’t trying to be rude but she REFUSED to take my order.
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October 2023 by Devils Darlin
Why are they ALWAYS out of boston cream at this location. Doesn't matter if I come in first thing in the morning or 10am slways no boston cream. Seems to me if I was running out of a donut consistently I'd make more???