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January 2024 by Sharon Rensberry
I highly recommend this place!If you want a clean room and friendly service at a great price, this is your place!The breakfast provided is even better than the last restaurant we had breakfast at.The last time we stayed at a Tru, we had the same wonderful experience.
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December 2023 by Jim Murphy
From the start, Joe Forte (GM) was great to work with us setting up a small party & wedding (!) . ALL staff were absolutely wonderful, pleasant and very respectful!They allowed us to use a nice meeting room w/80" TV (which we used a FireTV to watch NFL Games) w/FREE decently speedy, WiFi!Thanks to all Your Staff for a Great weekend shared by 20+ happy patrons!!Rooms: Nice clean updated rooms with everything needed for a stay!
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December 2023 by Sharon Dominguez
Overall, ok. However, no microwave, no coffee maker, was told to go to front desk to get an ice bucket (only 1 person working), mattresses were smaller than bed frame and moved all over and sheets were wrong size, very dirty mirror at entrance, no extra blankets, "warm" breakfast sandwiches were cold, etc. For the record, stayed at Home 2 (attached sister hotel once before & it was great).
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December 2023 by Patricia H.
What a great hotel! Clean efficient room with a fantastic modern vibe. Wonderfully comfortable king bed, spacious desk, wall hooks and closet for clothes. The breakfast was full on hot with cold items as well. We've stayed at Hiltons, Hampton and many other hotels and this is our hands down new favorite. Room was extremely cost friendly for us seniors, so important. What a terrific value.
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November 2023 by Kevin Medaris
Sure was dirty for a Hilton property! Why even have these nasty chairs out in the common area if they can’t be cleaned? No diamond member check in bags.
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November 2023 by Eddie C.
Nice hotel, clean rooms and friendly staff. Our room was very spacious which I did not expect Overall it was a great weekend trip and I would definitely recommend staying there
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October 2023 by Damon R
This is a dual hotel. Everything was great. Had double the breakfast options. Room was on the small side but perfectly met our needs for the night.
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September 2023 by Queen Perry
Awesome hotel, safe and clean. Conveniently located near lots of restaurants and shopping. The staff is so friendly and helpful.Nearby activities: So much to do nearby including shopping.
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September 2023 by Tim Somers
Great new hotel. Super clean. Great free breakfast. Close to a lot of restaurants and shopping.
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September 2023 by Jill Carlisle
We had a room block the weekend of our wedding. Working to make these plans was easy, smooth, and organized.However, we were very dissatisfied with the hotel service when we got there; many hotel workers were not accommodating, kind, nor easy to work with. Our gift bags for our wedding guests were not passed out to every guest staying at the hotel. A few of our wedding guests had rooms that were unclean and had to wait for a while, some with small children. One of our wedding guests who reserved a room in advance was told that her room was unavailable and then drove a couple hours home that night with her two young kids.To top it all off, the suite that we booked months in advance for our wedding night was unavailable as well. We are still incredibly upset about the matter since it was our wedding night. One of the biggest nights of our lives, and we were unable to get the room we booked in advance. The reason the room was unavailable is because it was not clean, however we did not check in until close to midnight that night after our wedding. That seems absolutely ridiculous to us.We told all of this to the Area Director of Sales/ Marketing and was extremely rude about our situation. He said that the Director of Operations would get back to us soon...almost a month later we still have not heard back.
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September 2023 by Robin Ambrozy
We reserved a block of rooms For a wedding. The process was simple and the staff kept me Informed with who had booked. I had read some not so flattering reviews and was worried, but we had a good experience. Check in was a little slow but the rooms were clean and the space for Socializing with our guests rocked. The welcome bags were passed out to all guests but one, but they really worked hard to get it to that guest. We used the fire-pit both evenings and were able to visit with some guests from out of town. We needed the large fridge and stayed in the other hotel but were footstep away fromOur guests that stayed at tru. We shared the elevator and hallway. My only suggestion is bigger coffee pots in lobby. One busy morning they were all empty at 8:30 am.
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September 2023 by Trishanda Barhorst
We stayed last weekend for a soccer tournament. There was a pretty large group of us coordinated between several rooms. My whole family loved the pool, shower, breakfast and comfy beds... everything was as nice as we've come to expect from Hilton. We had a lot of fun in the lobby playing pool and conversing in all the comfortable seating in this space.The best part, of course, was the staff. These people were all so pleasant and patient (there were a lot of kids and young families around... even more than just our team). Their engagement and willingness to go above and beyond really impressed everyone in our group. Thanks Dee Dee, Dayvion, Nancy and Kyle for being so awesome and great at your jobs!Rooms: Everything was clean and fresh. HVAC worked great... beds were incredible! My son said it may have been the best shower he's ever taken because he loved the pressure, how hot it got and stayed and the head itself.Nearby activities: Soccer fields galore... lots of good quality restaurants and shopping if that's what you're there for.
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September 2023 by Alicia Rogers
Place is pretty gross. The room was booked for me by my company, I haven’t even slept yet and I’m already writing this. There’s hair everywhere; shower, bed, sink, table, floor. It hasn’t been swept/mopped in god knows how long. There’s some kind of gel in a puddle in the shower. How is this place even in business?? So unsanitary. I cannot wait to leave.
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August 2023 by Connie Smith
Rooms are very small. Everyone I was with had trouble with check ins. Either rooms weren’t ready well past check in times or there were issues with reservations.Rooms: Very small.
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August 2023 by CDN BARBQ MAFIA
Nice property, as a loyal Hilton member, I like the combo properties. Only complaint was we showed up at checkin time and rooms weren’t ready, only waited about 20 mins and staff was apologetic. Bed was very comfortable and room appeared nice and clean. Impressed with fitness centre.
