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December 2023 by Ryan H.
Very kind and personable workers.I had bought a headlight at Auto Zone and Auto Zone had told me I needed a mechanic to install the head light so I went to Tuffy. The men at Tuffy realized that Auto Zone gave me the wrong light so Tuffy gave me the correct one and installed. When I realized that they didn't ask me to pay the man told me just to come back next time I'm around. Very kind and unexpected and I will be back!
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November 2023 by Kimberly Phelps
Mike is always attentive and makes you feel like a priority. Super informative. Old school will ALWAYS keep customer loyality. Mechanics are always thorough bumper to bumper. No pressure but, helps you to see the importance of maintaining good car health.
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November 2023 by Charles Fisher
I had a great experience at Tuffy Tire & Auto Service Center in Grove City, Ohio. Mike was very friendly, professional and helpful. He explained everything clearly and answered all my questions. He also gave me a fair price and a fast service. I was very impressed by his knowledge and skills. He made me feel comfortable and confident in his work. I would definitely recommend Mike and Tuffy to anyone who needs auto repair or maintenance. They are the best in town! Thank you, Mike, for your excellent service!
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November 2023 by Brittney May
The guys at the front desk are sweet and informative. I love that they offer a discount to medical staff (you’re welcome)! Tuffy always manages to schedule & service me in a timely manner.
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November 2023 by Rika Brinson
I originally came back to Tuffy because of Mr. Mike. He really knows how to take care of customers and treats them all fairly. He made me feel like I could trust that I would be taken great care of. I use to have terrible experiences with this company but I will now come back to the Grove City, OH location.
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November 2023 by Kevin Cramblet
Solid work and fair prices. Mike, Kevin and the staff were very welcoming and accommodating when it came to fixing my 10+ year-old Mazda. I really appreciate the reasonable prices and understanding when I explained that I was hoping to phase my repairs to not exceed my budget.Thanks so much to the entire team for continuing to provide excellent service in Grove City!Services: Brakes
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November 2023 by Amber Dunlap
Me and my fiancé had the pleasure of working with mike for the past 2 days! He is the kindest and most understanding. Explained everything perfectly and gave us updates about our vehicle when we asked. 10/10. Miles energy alone will make you have an amazing day! Thank you mike -Amber &PaulServices: Steering & suspension repair
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September 2023 by Nakita Jackson
They are very professional, very polite, and caring. They understand, and they work. With you, Mike Junkins, I can't even give him enough stars. I wish I could give him 20 stars. His team very professional very polit's I would suggest anyone to go there because they will help you out and care About your situation. That's hard to come by.I had nothing but a good experience going there. And from here on out, that's where I'll be getting my car fixed. Thank you guys for your work today??
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September 2023 by Andrew Sindel
Mike up front is honestly one of the most classy individuals I’ve ever met! Tells it to you honestly and treats you with the utmost respect! Brought my car in because I had somehow hit a cat on I-270, causing minor damage to my left front. Brought it in to make an appointment, but after one look, he said that he thought he could get it fixed quickly at no charge. And they did! First class from in the door to back on the road and gone in 20 mins! Love this place!Service: General repairs & maintenance
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September 2023 by Emily Van Tassel
I would highly recommend this place if you are having car troubles. Mike got me in shortly before closing and gave my car a complimentary inspection. The issue was fixed, and Mike even took my car for a drive to make sure it was alright. Hands down the best service I’ve had at an auto shop. Thank you Mike!Service: General repairs & maintenance
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September 2023 by Michael Baker
My van was shaking terribly and I took it to a tire place to get fixed. They recommended an alignment at Tuffy’s. I was nervous to go because of time but upon walking towards the door I was greeted by the nicest guy ever, Mike, that immediately made me feel at ease and got my van in for the alignment. It was quick and very reasonably for priced. Mike was above and beyond friendly. He explained the process and what my van needed very clearly. He made me feel that my van was a priority even though they had multiple vehicles in the bay. I would 100% recommend Tuffy Tire and Auto Service Center and will definitely be returning. Mike made it great. They are very knowledgeable, reasonably priced and customer focused.
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August 2023 by Lou Trupo
Great Service!Mike was Very Welcoming...They were Friendly, Fast and Efficient.I called last minute very early on a Saturday to see when I could make an appointment; or when they could possibly get me in as I had an issue with my brakes.I was told that if I could get it in to their shop shortly that they could squeeze me in.When I got to the shop;not only did they get me squeezed in; but they treated me as if I was their most important client of the day.Before I left the shop; I was told that I would receive both a phone call as well as an email with the price of my estimate.As promised within a very short while I received both the phone call as well as the email.They completed the work well ahead of the estimated time that they quoted and at a great price.Thanks to Mike and his staff; the next time I need any work done I will go to Tuffy in Grove City.
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August 2023 by Adam Pinkerton
Michael provided an outstanding service when I needed new brakes for my car. From the start, he was transparent about the pricing, ensuring that I understood the best options for my budget. His communication throughout the process was excellent, keeping me informed every step of the way. What truly stood out was his genuine interest in my needs, making sure that everything was taken care of with the utmost attention. I highly recommend here for anyone seeking auto repair.
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August 2023 by West Faris
Hands down, the best service I’ve had, getting my vehicle serviced. Mike, the manager was kind, helpful, and the highlight of my day was talking to him while I waited for the technician. He even stayed after close just to make sure we got our vehicle back by the next day! First time coming to this location, and I’ll 100% be a return customer. Best auto shop in grove city. 10/10
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August 2023 by Lynn Surber
Mike is totally awesome. He's a great guy, was working so hard today an it's his Birthday. Happy Birthday Mike. The team at Tuffy is very friendly and fixed my car in just one day. I recommend them to everyone.Service: Exhaust