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March 2024 by Ron “Bigginz” Scheurell
Great location to have oil change done. Everyone was courteous and didn't take long.
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March 2024 by Bobby Brewer
Good service great staff.
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March 2024 by manoj prabhakar
Loved their service. Online coupons are good.
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January 2024 by Tim Bally
The following is my sons experience with an oil change completed on his vehicle by Valvoline Instant Oil Change on December 1, 2023.Four days later, while driving the car, it started running extremely rough and my check engine light came on. I pulled over and found that the oil cap was off my engine and sitting near the radiator. I checked my dipstick for the oil level, and none registered. Once home, I called my repair shop about the issue. They advised to call Valvoline and file a claim, as apparently they didn't do something correctly during the oil change service to cause the oil loss. I spoke the shop manager, who came to my home to look at the car. We discussed the issue and the fact that it appears his worker didn't get the oil cap back on properly, to which he eventually agreed. He then insisted that his area manager be allowed to come look at the car, which I agreed to. After a later discussion, I was advised to have the vehicle towed to my local mechanic, which I did. I never heard back from Valvoline, so I contacted them a week and a half later. I was told after review, they were not going to cover my claim. I spoke with my mechanic to ask how much the engine would be to repair. I told him that Valvoline denied my claim. He explained to me that my timing chain skipped a tooth and destroyed my engine due to low oil and that indeed it was Valvoline’s fault. He also told me that he spoke to both Valvoline managers and told them that this damage was caused by a low oil level. I asked him if he would make that statement if I was to seek legal counsel and he agreed. I contacted Valvoline customer care to find out how to appeal the claim denial, because my mechanic explained to me and both Valvoline managers that low oil would cause the damage that was done to my engine. I explained to them that I would be contacting the Better Business Bureau, The Attorney General's Office and possibly seeking legal action against them.
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January 2024 by Rick Kohl
Great as always
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January 2024 by Kyle Huffines
Amazing customer service, treated us kindly and we're very informative and knowledgeable. Special shout out to Fenner, Austin and Cameron!!
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January 2024 by Matthew Keaton
The 3 techs that worked on my car were professional and efficient. Had my oil changed, the air filter replaced, and fluids topped off, and I was in and out within 15 minutes. They offer a few other services I was not aware of but I'll be going back for future services.Thanks for the great experience.
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December 2023 by Ethan Mora
Jo was incredibly nice and got my oil and rear differential done quickly. The employees quickly spotted that my transmission plug was missing and even gave me a rubber stopper until I get a new one. Greatly appreciate the work they do and will definitely be coming here again!
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November 2023 by Kira S
Amazing service. Only had to wait a short time, and when it was my turn, I felt like a very valued guest. All the members of the team are extremely friendly and communicative. I am a forever customer.
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November 2023 by Evolution 336
Think twice before getting your oil changed at this location. Staff is uneducated on how to change oil. Had 3 technicians admit fault and now Valvoline is taking no responsibility for a ruined engine. Your oil change may end up costing you thousands of dollars in repairs.
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October 2023 by Ali SAYAN
Valvoline provided exceptional service during my recent oil change. The young and friendly team made the experience pleasant. The owner is fortunate to have such a great team. Highly recommended!
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October 2023 by Nicole Finelli
I stopped in for an oil change a few weeks ago and after it was complete my car wouldn’t start. Mike and team were fantastic, they helped push my car to the lot to have it towed and made sure I was safe getting home. The problem was nothing they caused btw.
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October 2023 by Ram Clean
Pretty crowded by enjoy myself
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September 2023 by Linda Kienle
The guys were great they treated me wonderful nice service
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July 2023 by mark warner
Great service!!! Super polite, friendly and will definitely return! Not pushy to sell add ones, you have great employees very professional!!
