Kroger Pharmacy in Groveport, OH is staffed with professionals dedicated to helping customers lead a healthier life. The pharmacy offers vaccinations, medicine, and clinical services, including flu shots and the Tdap, measles, and shingles vaccines. Customers can easily request prescription transfers or refills using convenient online tools. Reviews note the staff is friendly, very helpful, and willing to answer any questions, often going above and beyond to resolve concerns. Many customers report great experiences, with some using this pharmacy for over 20 years without issues. Compared to other local pharmacies, which are described as having terrible service, long waits, and problems having prescriptions ready, this Kroger location is praised for being pleasant and efficient. While the pharmacy is very busy, leading to occasional waits or a day or two for a prescription to be ready, the service is considered nothing compared to the significant delays experienced elsewhere. The staff is commended for great customer service, answering calls promptly, and ensuring medications are ready when needed, even accommodating early requests. Although there can sometimes be miscommunication with doctors' offices, overall the pharmacy is reliable and works to get customers the best prices and care.
I can only say they are better than Giant Eagle. Some staff members need a refresher course in customer service. Why have a drive thru if they tell you the bag won't fit in the air tube. Maybe send them out separately?!
May 2025
This has been my pharmacy for over 20 years. I've never had any issues. They're always friendly. The pharmacists are always willing to answer any questions. Go above and beyond to help you resolve whatever concerns you have. They are a very busy pharmacy so you will have to wait a little bit. Overall, great experience
March 2025
Been going here for years. They are friendly and helpful, answering my questions even about non prescription meds.