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January 2022 by c hall
I usually do not do reviews however in this case I will. On February 15 Pioneer installed 2 garage door on to my home. I receive Scott from a referral from a friend. I paid Scott cash money to complete the Job. I recently had an issue with the door not going down. I called Scott in November to get an appointment to check this out he never responded. I called again in December he finally answered said he would stop by on Tuesday December 21 well he never showed up nor called. So I sent him a txt and never responded to that.I wish I had never used this company. I do not see how they are getting all 5 star ratings. If I could give all zero I would.This is bad business. I will get another company to fix the problem.
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December 2021 by Mike Pacifico
I have used many different garage door companies. Scott with Pioneer Overhead Garage Door Service goes above and beyond. Hands down the best experience when you need a garage door company.
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February 2021 by Fadia Hale
Scott was so professional, prompt, and inexpensive. I highly recommend this company for any garage door repair needs.
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February 2021 by William speck
i contacted Scott this morning regarding a business matter. He got angry when i questioned his prices and experience. Called me a N-WORD REPEATEDLY. I have the call recorded, i would post it if i could. Absolutely unacceptable.
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September 2020 by Chris Castle
Scott is professional and efficient . Very happy with the work he has done for me!
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August 2020 by Karen Richards
I'm so sad that I have to leave a review like this. I've used Pioneer several times in the past, and this was the one home repair company that I was always 110% satisfied with. They were quick, responsive, and trustworthy. But this year, everything is different. After I called in October, the installer came out immediately to service the door. Said I needed new rollers and he would order them. I wasn't in a big hurry, but wanted to ensure the door was in good working order when the cold arrived. No response, so I called in November to check. He said he was swamped, but would call to let me know when he'd be out. It is now the middle of January and I've heard nothing. I can only assume I've been blown off because it's just too small of a job. What's really sad is that my house is about three blocks from Pioneer. I try to support local businesses, but only so long I'm willing to wait.
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August 2020 by Susie Thomas
We had new springs installed by Pioneer in August 2018. One of the springs broke so I called Pioneer Thursday evening. The spring had a 2 year warranty. Scot arrived early Friday morning and had the spring replaced in less than 15 minutes and at no charge. This is a good company with great service!!
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August 2020 by Michelle Kelley
Scott is THE BEST !! He installed new garage door. He is professional and knows what he's doing . Highly recommend this company.
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August 2019 by Thomas M Shimmel
I want to thank Pioneer for the fast work and the affordable pricing. They were on time and finished the work in under 1 hour. My garage finally works! I would recommend your company to any one on the Southeast side of Columbus.
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June 2019 by Chad Stevens
I had a spring and cable break on one of my garage doors on Thursday night, and I called Pioneer Friday morning shortly after they opened. I spoke with the owner Scott, who said he had some time before heading to an install and would come over right away. Him and a member of his crew were at my place 20 minutes later. They got everything fixed and ready to go in less than an hour, and did it at a fair price. Everything is working great! Thank you for your prompt and excellent service!
