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January 2024 by Ron Brewer
Terrible time management. Had an appointment to have front tires rebalanced.Was there longer than at Goodyear getting six new tires on my dually.Once I left I found that they didn't even fill air. Was at 30psi,should be 35. I asked them to check all four and the clerk at payment said they were done.Left without estimate paperwork for rear tires because he seemed too busy in the back to print it. Not the best experience.
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January 2024 by Antonio Robertson
Love them, free wheel alignment when you buy 4 tires $120 you save for front and rear alignment. Fast and friendly . If the find a problem they'll tell you to get your car running 100% . Affordable to me.
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December 2023 by Joshua Myers
Called and spoke to Rob and he was very friendly and patient when I was inquiring for a tire. The broad st location was closer but the guy I spoke to seem very impatient on the phone so I decided to drive a bit further to the groveport location. Rob has excellent customer skills and helped me along the way making the transaction smooth. Thanks a bunch
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November 2023 by Abby Humphrey
Nate, Kenny, Bentley and Rob handled an extremely rude customer who woke up looking for a fight extremely professionally this morning. The customer was cursing at and threatening me for speaking up about how the employee was only trying to help. Very pleased with my service.
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November 2023 by Nora P.
Update: Got a response to my review a copy and paste response to "Jonathan" from 3 months ago. Couldn't even change the name, huh? Don't expect a lot from this company, you're better off YouTubing your diag testing and fixes and ordering the parts online. Trash.
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November 2023 by Timothy Heskett
Rob made experiance very easy. He got what I needed and found a current discount also. Very pleased.
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November 2023 by Lori
On Saturday, the service technician that waited on me when I ordered my tires didn't order the correct sizes. Today, I dropped off my car at lunch and return around 5:40 to pick up my car. Nate explained the issue and how he wanted to corrected it. He made sure I was taken care of! Nate provided amazing customer service and he knows his tires!
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November 2023 by Marissa Anderson
Great service at the Hamilton Rd location (Groveport). Kenny the service manager and his team were very professional and handled my service extremely well. My vehicle needed a lot of maintenance and they took care of everything quickly and efficiently.
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November 2023 by Adam Wilkin
Will and his team at this Tire Discounters location did an incredible job. My daughter was in a jam and needed her tire fixed ASAP. They went above and beyond to get her back and moving and I really appreciate it.
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November 2023 by Grant Wilson
Alignment was done very quickly. Little too quick, hour before they closed. Over hear workers saying.We're wanting out of here... mind you it's the only window I had to get it done....Few days after getting alignment my steering rack boots was off, after checking the wear on my front brakes... not really trusting of this place... and mind you I just replaced entire front end suspension and replaced boots and triple checked worked... everything with tight and snugged. After getting alignment I now have to check their work... complete dissatisfied and DO NOT TRUST this place to bring it back to look at... I work on cars and know the games....
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October 2023 by Sarah W
Had an appointment scheduled at 11am. Was at the store at 10:54am and it took the associate 20 minutes to get the vehicle checked in. When we called the shop at 1:45, they said they had just pulled the car in to be serviced. Don't have an 11am appointment if you can't service the car til 2pm. We didnt end up getting the vehicle until 3:30pm. Lousy service.Not only this, but previously we had a different vehicle serviced and they did not call to say that our vehicle was done even after they closed for the day (dropped off around 4pm and it was after 6pm when we went over to get the vehicle after receiving no call). They were still in the shop finishing other vehicles but should have no reasoning for why we didn't receive an update about the vehicle, even if the update was that they were still working after close.
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September 2023 by Brennan B.
Took 4 hrs to do a set of tires. Was told an hour and a half. No sense of urgency, multiple people standing around. Overall poor experience
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September 2023 by Ren M.
I bought two tires through them at two separate times and they had me in and out in 45 minutes each time. My dealership took 6 hours to get me one tire....... Customer service at Tire Discounters has been amazing and the service is quick, efficient, and affordable. I worked with Duffy and he was great! Very pleased!
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August 2023 by Andrew J
Robert was very helpful and professional. We appreciate his team’s work with getting our vehicle running again quickly.
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August 2023 by Jonathan K.
Had to schedule an appoint to get leak in tire repaired, service took about an hour, and charged me almost $50. Then started to have shaking while driving and stopped to ask if they can check the balance and was told they do that before putting back on and I could schedule an appoint to have it looked at and cost me more money.I declined and took it to another shop where they had me in and out in 15 to fix this tire that was way out of balance and for free of charge. Would not recommend. Go to Discount Tire instead where they will take care of you without costing you time or money.
