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March 2024 by tj marcum
Marking an order as a delivered and never sending it out is ridiculous, have been waiting for two hours and my food never showed an hour after close. I run a pizza joint myself and would never do this, do better. Would’ve loved to call and speak to someone, but of course it’s a robot.
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February 2024 by Kevin Mofield
Hard working crew that always serves a quality pizza.
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January 2024 by Jim
Bear in mind that Donato’s will add a $5 delivery fee at checkout. It’s not priced into the pizza and it’s not a tip for the driver, who actually bears the cost of delivering pizza.A $20 pizza will quickly become a $28 pizza with a 15% tip. Scummy practice. Raise prices if you need to, but don’t play bait and switch with fees.
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January 2024 by Robert Boehm
Great, fast, and friendly
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January 2024 by Samantha E
UPDATE:Whoever the delivery driver is at this location that drives the tan older truck, I believe it’s a ford. He has brown hair. KEEP HIM and give him a raise. Best delivery driver y’all have ever had. He always has multiple orders to deliver at once. Never forgets a single thing plus brings plates, napkins, parm. Cheese, and crushed peppers. He is the only reason I’m changing my review to 5 stars.If I order something I would expect to receive it especially when I am paying for it. Seems like every time I order food from this location one or more items are forgotten even though I am paying for them.
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January 2024 by Alyssa Jones
I tried donatos for the first time and it was amazing! The employees were all so friendly and Janet went above and beyond recommending things to try. The food was hot and the service was amazing. I will for sure be back!
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December 2023 by Bill Dillon
I ordered a large cheese pizza on Christmas Eve for my 7 year old son and I and not only was it the best tasting pizza we ever had but it was picture perfect. All to often we see pictures of food on commercials or pictures in the resturants only to get disappointed once you get the food and it looks disgusting but thats not the case at Hamilton Donatos! Anyone with kids knows how hard it is to get your kids to eat everything on their plates but my son ate EVERY PIECE on his plate! If i could id give this place 10 Stars! Food, service, store cleaniness, and staff all get 10 Stars from my son and I!
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December 2023 by Charity Smallwood
My first time ever eating Donatos it was ok, but not great. The pizza was cold she did remove the tomatoes because I didn't read it came with them. I called, and she said it was in the oven .The chicken hoagie was good. I am not sure if I will get it again ?. I am honestly disappointed. UPDATED I talked to the manager, and I am trying it again this weekend she was very professional and explained what happened. I will update you with pictures and how the food is soon!¡ The food is delicious. Thank you so much. Melinda made it right for me. My salad was so good and I will ? be back now
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October 2023 by Kathy B.
It was alright. I ordered extra cheese and there wasn't hardly any on it. We live 20 miles away so I'm not going back!
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October 2023 by braden fox
Janet had amazing customer service!
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September 2023 by Jay Lievestro
Pretty busy right after Bengals game today but the service picking up the food was great and the quality of the food was great as always.
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September 2023 by Jessica Roberts
Well I work there and eat there alot. We have a new vision for it. Looking forward to all the new things
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July 2023 by Chris Hardewig
I just got home with an order: 1 medium gluten free pizza with pepperoni, green peppers, onions, sausage, and roasted garlic with a side Caprese salad with balsamic vinaigrette. The pizza was missing the green peppers and roasted garlic (and the pizza was cold) while the salad came with 3 different dressings, none of which were balsamic. I called to complain about the incorrect order and whomever answered the phone was dismissive and asked me to call back tomorrow when the GM is in the store, essentially passing the buck.Needless to say think twice about ordering here and if you do, check your order when you receive it. They don't care once they get your money.
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June 2023 by umekia gray
Had a pizza and salad months ago got sick and went to hospital and got C Deff from someone not washing they hands when they made my food and ended up with a stomach virus too with diarrhea for a month and I stood their and watch them make pizzas do paperwork answer phones and no gloves or washing hands ...will never eat here again...gross yall need to practice more hand washing and wearing gloves that's how people get sick yall carrying those germs under yall nails after yall smoke and use bathroom just sick
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June 2023 by The Savvy Couponers
Great place very friendly workers and appreciative! Very respectful as well and does support military/veteran discounts!
