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April 2024 by Dev Chhetri
I called 20+ times but they never pick the calls even when they’re so many in the bank. Terrible service.!
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December 2023 by abby
One of the younger female tellers, she’s dirty blonde, doesn’t know how to count money, she always gets our stores change wrong & they’ve now stollen over $700 from us, and they’re saying they have “no camera footage” of them taking it even though we have camera footage of it leaving our store. The company itself is great, this location though, everyone besides Sara, are very untrustworthy and shady.
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September 2023 by Leigha Eichler
Sara is always amazing and helpful! This branch is lucky to have her, she makes banking tasks enjoyable and easy and I always look forward talking to her!
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July 2023 by Gary
I've been banking with 5/3 Bank for more than 20 years. The customer service at the Princeton Road, Hamilton, Ohio branch is dreadful. The representative we spoke with about a Home Equity Line of credit was useless. She knew nothing about our questions or banking and was more interested in talking about herself. I don't recommend this branch for any personal banking business. This person should consider a job as an influencer on YouTube, but I'm not real sure she would be any good at that either.
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July 2023 by Hilda Jarvis
It's closed on mondays
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February 2023 by Dar Le (atlantis800)
Always good
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August 2022 by Harlene Carter
This really Terrible when you deposit a check you get a receipt and you don’t see your phones being documented as deposit what’s the use of having a Fifth Third app if it’s not gonna show up doesn’t make sense make it make sense
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August 2022 by Jeannette Long
Good customer service
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April 2022 by Zahra Williams
Jeya was not helpful and she was questioning us a lot making us feel unwelcome and she was busy the second time I came in but Nicholas was available this time so we went to him and he gave excellent customer service and listened to our concerns and went above and beyond! Also Kaleb gave great customer service as well.
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January 2022 by Mary Shaw
I am not going to name names, but they know who they are. Started a refinance on our mortgage in August. Here it is the very end of 2021, entering a new year & they want paycheck stubs & w2's AGAIN! I have worked for the same UNION company over 20 years & have banked with 5/3 for 25+ years. We both have very good credit scores! We have had 5 or 6 homes totally sold & closed in that time, on our road. The market is hot & with that being said, they have " low balled" the estimate on our property. Way low!! Lost alot of trust. Will be looking more to our credit union.
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December 2020 by Diamond White
I wish I could put 0 stars however I’ve banked with 5/3rd for at least 8+ years this location is slow, they’re rude and don’t care to satisfy their customers Ive never had a bad experience with this bank until now they need to hire more people or pick up the pace put customers needs first
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November 2020 by Kenneth Wessel
Stopped in to get a paper notarized, the banker Nicholas was very nice and super fast.
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November 2020 by Beth Hornberger
Fifth Third Bank is a terrible bank. They put your money and personal information at risk. Please do not do business with them.
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November 2018 by sheryl reatherford
I started a checking account this morning. Very nice people and it only took about 20 minutes.
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December 2017 by Tony Cole
Great people! I love it when businesses hire the right people for the job.
