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August 2023 by Sarah Bryant
Sweet staff and kind employees that assist you with any and all that they can it is a possibility for them to do so!
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August 2023 by Diana Lynne
Great friendly service. Been banking with them for years
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October 2022 by Rick Valens
Ridiculously long wait times, literally the slowest Bank in Butler county Ohio.
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January 2022 by Jasmine T
Everyone at this bank is nice except the lady with long brown hair that usually does the drive through she I cocky i will be switching banks soon. Get some compassion or don’t act like your better than everyone else.
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August 2021 by Linda Campos
Very courteous all the time. Efficient and friendly. Nice people who want to work!
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August 2021 by Ann Anderson
Everyone at this bank is nice except the lady with long brown hair that usually does the drive through she I cocky i will be switching banks soon. Get some compassion or don’t act like your better than everyone else.
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July 2021 by Niecey Freeman
The teller was rude. I’ve been coming here every month doing the same thing and she told me I couldn’t submit a deposit without the slip from my landlord. I’ve been coming here 6 years. She definitely talked down to me. If the other bank had better hours, I wouldn’t come here
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April 2021 by Tana Earnest
The staff there is always willing to help and answer your questions.
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January 2021 by Ronnie Gill
First financial bank is the worst bank if you want to close an account. These people can't even close an account right. My account has.been closed.for about 3 weeks now and they where to cut me a check.but can't even do that right.and my stimulus check is trying to got into an account that I tried to close.
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March 2020 by Linda Cole
I went in to the Washington Blvd branch to have my deceased mother's name removed from our joint account, and I couldn't access the account till they reset the pin on the automated phone line.
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July 2019 by Daniel Needham
Amy is the best she is always so nice !!!
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April 2019 by Steven Roberts
Some of the friendliest people you will ever encounter, i dealt with them through business daily and was impressed i switched banks because of them. Good honest people whom are very knowledgeable.
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January 2019 by Ellen Windhorst
I'm so happy I live closer to this location now. Their service has been the best out of the other branches I've visited. Always prompt and very helpful.
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November 2018 by Amanda Rose
My boyfriend and I were super done with our bank and their lack of explanation of fees...we came into this bank and met new manager Brittany. She was extremely knowledgeable, answered all of our questions and did not have to wait at all! Best of all I walked out with a new debit card I can use very next day. Brittany is awesome and doesn’t offer things you don’t need or could never afford
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November 2018 by Melinda Perry
The staff there are amazing. They always make you feel welcome. Always smiling. Great place to bank.
