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January 2024 by Rakeem Benito Davis
These stores have the rudest and laziest employees. They have terrible customer service as well.
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December 2023 by Kathleen Dickerson
Lots of cool stuff here! I'm not a gamer, but those that ARE, will find lots of fun to be had here
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November 2023 by Kristi Hutchinson
Very informative sale person. Helped answer many questions.
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November 2023 by marcus Smith
Amazing service
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November 2023 by Christopher Barrett
I like game stop they can be expressive but it seams like everything is getting that way now days I guess if you like something you will just have to pay the price it just sucks having to pay the price because I like to negotiate
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September 2023 by Dwayne Barnett
All the games in one location
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September 2023 by Ghostee44
I mean, we all know how gamestop is. You buy a 60 dollar game and you're lucky to get 20 bucks to trade it in. Honestly when I bought some switch games last week I noticed they were cheaper on the switch marketplace. I wish they'd give higher returns especially if the game or system your trading is basically flawless. They always try to upsell everything in their disposal once they know what you're looking for and yeah they're probably told to do that but speaking as a customer I sometimes avoid going there just because of that. I mean, some of the employees can be really pushy and if you deny still they kinda look at you like you're stupid. Not speaking for all of them. Had a good experience with some lady working there, I found a used xbox series x and it works perfect but when I went to buy it plus the 3 games she wasn't pushy at all just suggested that if I went pro that my total would actually go down 40 bucks plus the benefits (which I don't care much for) after reluctantly saying yes my total did go down 40 and the pro membership was basically free. She was very polite and if she offered something (warranty for example) and I said no, she didn't push she heard no and actually listened to me and I appreciate that. I don't go there much these days mainly cause you can find games on whatever system for cheaper than gamestop sells them, and the fact you get next to nothing for trading in anything and less if you want cash. You're better off posting whatever you're selling on Facebook or Craigslist etc. You'll get a lot more money than they offer. Other than those 2 problems they all seem to be friendly and will talk to you about whatever game and even give recommendations based on your preferred style of game. Even past employees, I can honestly say I don't think I've ever had an experience where I was treated badly in any way. So, overall, Gamestop has its pluses and negatives. As it always has. As far as this location i give customer service 10/10 (theyll even go out of their way to warn you if youre buying for a child and it has any type of partial nudity or extreme gore, which i can respect the honesty), salesmanship 5/10 (extremely pushy) and trade ins 2/10 (because they dont give hardly anything), use social media to sell! But a plus, if you get lucky like me and find a system you want used then you are lucky and in my experience do it over new, because when they get a system in they check it and everything and make sure it works good, so in other words you won't buy something broken like you risk when buying from a stranger and you have 7 days to bring it back for a refund and 30 days if it messes up theyll replace it free. (This goes for games too, perks of buying used) For systems I'll always go here, and maybe for merch if I'm feeling it. But games are cheaper on the systems marketplace. Overall I gave 3 stars but honestly it's more like 3.5 stars. Stop being so pushy and be fair when people trade in games, and if a game is cheaper on marketplace, match the price please. If all that was done I'd have no problem giving 5 stars. Also fair warning, don't buy systems from pawn shops, it might be tempting but once you buy it no matter if it breaks the same day or whatever may go wrong, the transaction is done and over and they won't make it right, it's not exactly their job. And I'm pretty sure they don't check the systems besides to see if it turns on. I bought a switch from a pawn shop and it had parental controls locked behind a password! There was nothing they could do, or even offered to do. Also one more plus for gamestop, pre ordering games and (idk if they still do it since covid) midnight releases. I've always had a good time at a midnight release surrounded by people that are going for the same game. It's easy to make friends this way, I'd be sad to find out they don't do it anymore but I'm not sure if they do or not. Regardless 3.5 stars is my personal grade f
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July 2023 by Amberlee Hajipour
The employee wanted to waste three minutes explaining why he can't do a hold. I had already accepted the answer of no well before I arrived and had only commented on it because he wanted me to place preorders. I prefer to place pre-orders elsewhere. If he is so knowledgeable about Gamestop expectation and policy, why didn't he offer me purchase protection for the game I was buying??
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July 2023 by Valerie sneed
Woman working side talked me into purchasing a subscription I did not need nor wanted and haven't bought in nearly 10 years. I was completely confused by the end of her "pitch". Went to return a few days later and had missed the window of time to return in. She got me. She took advantage of me since I was in a hurry. The dude I spoke with attempting to get a return, was completely helpless.
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July 2023 by Amanda Reavis
Great staff, she was very helpful, she made sure we had everything we needed. She has knowledge about all gaming...
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July 2023 by Lavender Sunfish
Had the newest Zelda game in stock
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March 2023 by Kristen ZombieGirl Newton
Great customer service!
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February 2023 by Bill Kuykendall
I went there to buy two brand new PS5 games and I was rudely ignored by the cashier named Shelby, she was on the phone for more than twenty minutes while patiently waiting, then my husband came in to see what was going on and I told him that I was still waiting to get the games I wanted and I never got them because the cashier named Shelby was very rude to me and my husband.
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February 2023 by Brandon Albertson
Bought a used Nintendo Switch oled in December for 320$ plus tax. Take it in on 2/12/2023 to trade in and the worker Samantha tells me she can’t give me full credit cause it’s defective cause it has a Knick on the system. Well I bought it that way. Ever since I bought it it’s sat in the home stand. She tells me they could get in trouble for selling me it with the marks that on it. I have been a pro member since 2010 spent numerous amounts of money in there and have never had a problem until now. GameStop has for sure lost a long time customer. All because they messed up and sold me something that works and has marks on it but won’t take it back. Samantha was very unprofessional playing on her phone and texting while helping a customer.
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January 2023 by jenny reno
Love this GameStop, always feel at home here when I shop. The staff are friendly, they have decent enough prices, and tons of stuff in stock.