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December 2025 by Sandra Fernandes
Zack delivered outstanding service at International Auto Outlet. The 2023 Chevrolet Malibu LT with 1LT FWD I purchased was exactly as described. Smooth easy, and transparent process. Highly recommend this dealership.
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December 2025 by Lori Landis
Do NOT purchase a vehicle here! They will sell you anything without full disclosure then deny it. I purchased a Jeep originally from Canada with after market parts that they never disclosed. They promised to fix the stereo that keeps shorting with every bump, taken back twice and not repaired! Now it is broken down, due to after market parts, and the extended warranty ‘may’ or ‘may not’ cover repairs because it is not an American vehicle. Run as fast and far as you can from this dealership! You have been warned.
*Note: Not only did the owner ask me to take down this review in order to do any work on the vehicle, I ended up having to trade it in for a brand new Jeep elsewhere. The dealership said they will be lucky to get anything for salvage it has so many issues.
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December 2025 by Bahaa Rawashdeh
Great customer service and friendly staff
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November 2025 by Christian Giordullo
I had a great experience working with Adam on the purchase of my 2017 GMC Yukon Denali XL. He took care of the few service concerns I had prior to me taking delivery, no questions asked. I absolutely love the vehicle and would definitely return in the future. A+++
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November 2025 by P
Lots of advertising how good the car was, lots of service records etc. Turns out - worn engine (low oil pressure), needs full engine rebuild (Audi 2.0T). If you sell car with issues - at least don't advertise it as perfect!
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November 2025 by Enrique Mtz
Do not buy from this place, cars always come with major mechanical issues. A family member just recently purchased a pick up truck from here which came with major engine damage. He test drove it and checked for leaks but there was nothing apparently wrong. Later engine kept consuming oil pretty fast...
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November 2025 by Brad Hart
Tony helped me find the perfect 2020 RAM 1500 Big Horn. Great service, smooth process, and excellent customer care.
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November 2025 by Monica smith
Amazing service from Zack on my 2020 RAM 1500 Big Horn Quad Cab 4WD. Highly recommend International Auto Outlet.
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November 2025 by Jennifer Lisa
International Auto Outlet made purchasing my 2020 RAM 1500 Big Horn easy. Nicole provided excellent service and clear communication throughout.
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November 2025 by William Dehn
Great experience buying my 2020 RAM 1500 Big Horn Quad Cab 4WD. Ihab Kaldas was helpful honest and made everything easy.
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November 2025 by Linda Brewer
Is one of those company’s that keep telling you we can’t cone down on price because all the phone calls about this vehicle . Never understand why they have to lie instead of saying that our price and we take no less . . When u know no one else is calling on vehicles cause you can see how long it’s been on lot
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October 2025 by Tina Sturgeon
International Auto outlet in Hamilton Oh, I would give them 0 stars but you have to give a least 1 in order to post. They knowingly sold me a lemon with a bad transmission, the day i bought it i drove off their lot and didn't even get a quarter of a mile down the road the check engine light came on and i turned around and told the salesman i wanted my money back, he said it's probably something. Minor let them check, he said it was just a O2 sensor so i waited a hour and a half for them to fix it drove home and the next day the light came b
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October 2025 by Kevin Leos
I do not recommend a lemon seller
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October 2025 by Just Jer
On 9-14-25, we bought a 2016 Hyundai Elantra for my daughter who was starting college. Adam Daoud was the Sales Rep. Within the first 2 weeks, the car started dying at intersections, or when coming to a stop. This was extremely dangerous for my daughter because cars would have to go around her while she tried to get the car started again. We took the car into our trusted mechanic on 10-2-25 for a full diagnostic test, even though Adam swore one had been completed at International Auto Outlet. It was at this time that we discovered that someone had used a black magic marker to cover up the dashboard screen to conceal the engine warning light. (see attached photos) The diagnostic test revealed that a bad oxygen sensor was the reason for the engine stalling. I paid for a new oxygen sensor. Parts and labor totaled $421.07. Receipts attached.
I called Adam that same day and notified him of the situation. I requested to be compensated for parts and labor due to the concealment issue and the danger this had placed my daughter in while operating the vehicle. He said that his General Manager was out of town, but I should send an email with the photos. So I did. I didn’t hear back right away, so I waited until 10-8-25 and called Adam again. He said his manager was now dealing with a family emergency, but he would pass along my information. Adam called back on 10-9-25 stating his manager would call me by end of the day, but he never did.
On 10-10-25, I called Adam for another follow up. Once again, he said he would contact his manager. I asked for the General Manager’s name and Adam said it was ‘Bob’. I asked for a last name and Adam would not provide it. He said it was not important.
Adam called me back later that day and said he spoke with his General Manager (Bob Kaldas, which I got from the BBB website) and Service Manager. Adam stated that his manager felt that since they gave me a ‘healthy discount’ off the original price of the car and they have no knowledge of a bad oxygen sensor, or black magic marker cover-up on the engine warning light, then they would not be reimbursing me. Adam offered me to bring the car back into his mechanics, but I said the car had already been fixed. That offer made no sense. Also, I do not trust International Auto Outlet, or their mechanics. There is no way I would allow them to work on a vehicle that my family drives. Ever! I am hoping this review will help others avoid the deceptive practices they use. Buyers Beware!
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September 2025 by Breayna Nicole
First impressions are everything and they were way too comfortable presenting a car to me in DISGUSTING shape. There were crumbs and dirt buildup all over the inside of the car and trunk space, scum buildup in the door compartments. It looked as if someone had walked all over the seats and headrests. It was truly unacceptable and so was their behavior towards the matter.
