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February 2024 by Theresa Wheeler
Why is the store so cold? I drive a great distance to Bridgewater location love jcpenney but can't shop like I want to because the store is so cold. Are you having problem with the heat?
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January 2024 by Jonathan Love
Thank you!
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January 2024 by Sheila Harris
Great sales and customer service!
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January 2024 by Paul Lewis
Well staffed and stock. checkout took awhile but the cashier was very cordial. My wife was shopping for curtains which were many styles and colors to choose from.
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December 2023 by Skip Evans
Was great on discounts
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December 2023 by Jon Beach
Large selection of big and tall for men
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December 2023 by Brenda Stamper
A friend and went shopping at the Bridgewater location. We both found several items each, when we went to check out the price rang up incorrect. When I asked for them to please check the price, I was told that the sale sign was for the next day. When I told the manager that she needed to honor the price since the sign was up and was told no. So we left the store empty handed.
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December 2023 by kay metsker
Don't place order on line for quick pick up, they want you to wait in line with everyone checking out! Should of just went to store picked it out to stand in line. Need to have better system.
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November 2023 by ariel whigham
The ladies in the make dept were very helpful and informative. Service was a 10/10
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November 2023 by Stephanie Pringle
I purchased Bengals onesies for adults that are not even online yet! Definitely worth the drive!
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November 2023 by Emily Dickard
We purchased a suit jacket three days ago that was on sale and from my understanding in not the best state for a wedding so we got an extra discount on it. It didn’t match the dress pants we had so I tried to return it. When I got to returns, they proceeded to tell me that they had a no tag removal policy on formal wear in order for the return to proceed, however, when the item was purchased, there was no mention of the tag protocol. Now I have a damaged jacket that’s non-returnable. Definitely my last trip to the Bridgewater JCPenney
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October 2023 by Eric Good
Found exactly what I was looking for.
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October 2023 by Regina Wethington
JCPenney always has such great customer service and great value for my dollar. I love shopping here.
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October 2023 by Sharon Rose
Great plus size cloths. Good coupons and sales.
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September 2023 by Autumn Goedicke
Found some really good sale/clearance items. Only thing I would change is more dressing rooms open if possible and the clearance section needs to be more organized by size but overall enjoyed shopping there.