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January 2024 by Angela Hill
Been coming here for years to get change for the business. Now all of a sudden they supposedly changed their rules and cant exchange money if you dont have an account. My bank is PNC and they dont have one close to here. I dont understand why they cant exchange money it is ridiculous! EDIT: I work for a corporation not my choice who they bank with. This is whats wrong with America nobody cares anymore about just being nice to people.
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April 2023 by Kevin Johnson
Quick and easy no lines in and out and very knowledgeable
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May 2022 by Carey Marie
The ATM is constantly out of order. So, I stopped going to this location.
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February 2022 by Johnny Six
They steal from old people.
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September 2021 by ERS Tech Reviews
Usually in and out pretty quick. Never had any issues to my knowledge.
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June 2021 by Chris Monnin
I attempted to cash a large check, told to come back. Treated poorly and mocked exiting the bank. After 25 years, I deserve better.
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September 2020 by Brandon Keller
Key bank puts long holds on checks. Locations and drive thru access are lacking. They won't credit your overdrafts caused by legitimate checks deposited that they put holds on to draw an overdraft. Huntinton bank has 24 hour Grace. I'd choose any bank over keybank. Avoid like it's the plague. Not even the free $200 is worth it. I'd bury my money in the back yard in a can before I trusted keybank with my money
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January 2020 by Judy Worley
I was at ATM getting cash and while I was still at the machine my card was retracted. I went to the bank on the next business day and was told that even though they had my card, Key Bank’s policy is not to return it to the owner if it is not a Key Bank card. I had several forms of ID, but it made no difference. IT IS KEY BANK POLICY. I immediately called my bank, Chase, and requested a new card, which is being sent to me in 3-5 days. I am thankful that my bank is JP Morgan Chase. Key Bank was very unhelpful and inefficient.
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April 2017 by Jeremy Roark
Nice bank
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December 2016 by Amy Morgan
Constantly occurring charges and overdraft due to checking fees that I wasn't even aware I was going to be charged for not keeping a 250$ DAILY balance !!
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December 2016 by Wendy Jaa
It's a decent bank, but the service is so incredibly slow that you can't believe you're in the drive-through.
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May 2016 by Robert Holmes
Easy access in Kroger's parking lot
