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November 2023 by Paul Johnston
I was just doing a quick Google search to see the hours for Saturday and noticed such a low rating. I don't get that one bit because this branch has always been amazing. So, I just wanted to leave a good review to boost the rating. Be kind to the workers, just because you don't understand something doesn't mean they're doing something wrong.
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April 2023 by Amy Lawson
I was sent on a wild goose chase by this bank because of getting the run around to getting a hold off of a check that no longer showed as pending was told by customer service that a branch could pull the hold so I drove an hour to the closest branch where they were very helpful however since I opened my account in Tylersville was sent there where there branch manager and other employee would not even call anyone I was just told no they couldn’t do anything after three diffrent people told me they were the only ones who could pull the hold so now I am two hours from home with not even enough to get gas to get home but you guys keep your hold for another what 8 hours the whole situation with this bank I was just given the run around a complete joke
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August 2022 by Dawn Shook
We have had nothing but great, friendly service at Key Bank. We don't have to go into the bank very often, but when we do, everyone is polite and professional.
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June 2021 by Riayane Kenz
Dont open an account with key . I am closing both my savings and checking
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March 2021 by Aubree Lanique
Good customer service , helped me with issues with my account and cards right away , when there lobby was open . Would recommend ?‼️.
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September 2020 by Brandon Keller
Key bank puts long holds on checks. Locations and drive thru access are lacking. They won't credit your overdrafts caused by legitimate checks deposited that they put holds on to draw an overdraft. Huntinton bank has 24 hour Grace. I'd choose any bank over keybank. Avoid like it's the plague. Not even the free $200 is worth it. I'd bury my money in the back yard in a can before I trusted keybank with my money
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April 2020 by Rob Kozlowski
The worst. After dealing with three tellers, I demanded my stuff back. Wouldn't cash a check written on THEIR without charging for it. Getting my company to discontinue account.
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January 2020 by T Espy
I don't think there's a worse bank on the planet. Key Bank is garbage. Stay away.
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November 2019 by Mr. Mover
This bank is the worst! The keybank app never works and cant keep up with my account!
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April 2019 by SickBrick Maniac
This bank sucks every time I go here I have to wait 30+ minutes just to withdrawl money. WOULD NEVER RECOMMEND THIS BANK TO ANYONE!
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October 2018 by jerry brown
Key bank is a joke. They do not care about there customers. One mistake and they close your acount
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September 2018 by Kristen Stewart
Absolutely no help at this branch. I had fraud on my account and the person who "helped" did absolutely nothing she said she was going to do. I am STILL waiting for a new debit card in the mail and getting the run around. Terrible branch with UNHELPFUL people
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October 2017 by Mary Johnson
Every time I visit this branch the staff is friendly and they go out of their way to make sure I'm happy with my banking! My only complaint is that there aren't more locations around where I live! :)