O'Reilly Auto Parts in Hamilton, Ohio, located at 70 North Brookwood Avenue, is known for its excellent customer service and knowledgeable staff. Customers appreciate the assistance they receive, with employees quickly helping with tasks like battery replacement and product inquiries. The store offers various services, including free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. The staff is dedicated to ensuring customers find the parts, tools, and accessories they need, often going above and beyond to provide support. The Loaner Tool program allows customers to borrow tools with a refundable deposit, making it easier to tackle auto repairs. Many reviews highlight the helpfulness and expertise of the employees, with specific mentions of great service from a staff member named Sebastián. Overall, O'Reilly Auto Parts is a reliable choice for automotive needs, with a commitment to customer satisfaction and a welcoming atmosphere. With over 6,000 locations nationwide, finding an O'Reilly Auto Parts store is always convenient.
I took my grandpa to get a new battery for his car and no more than 30 seconds after my grandpa began to unload the old battery from the truck bed, not 1 but 2 young men came out to assist him. We were very impressed with the customer service we received and we are very grateful for the help and kindness!
February 2024
Went to 2 other auto places and they didn't have what was needed. This place had it!! 3rd time is a charm!!
November 2023
Bought a battery and the young man carried it to the car. Thank you young man!!!
