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January 2024 by Tracy Sutton
All of the employees are very helpful every time I go in the store.
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January 2024 by mbb6180
Denise greeted me when I walked through the door and instead of pointing me in the right direction she walked me to the products I needed and took them down to show me. As it turns out I actually had to return the product to her as it didn’t quite fit the needs of my puppy. She was on point both visits. Nonetheless, I do have a new puppy and will be back! Great customer service Denise! Thank you!
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January 2024 by D Jones
I took my 3 dogs there to be groomed I told the girls Exactly what I wanted, I only wanted their behinds trimmed & their pads because it's winter. I was so mad, they trimmed them like it was summer out. 2 out of 3 dogs ended up getting Bronchitis and cost me over $250 to get them well!!! Are they going to Reimburse me now? UGH
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January 2024 by Michael Isaacs
the employee's were very pleasant and offered help finding anything we needed. the manager was there and there wasnt any of the big bags of pro plan dog food we needed and he said let me go check truck that just came in. he came back with the bag we needed. now thats great customer service.
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January 2024 by Londale Jones
Met two amazing people this new years while I was in town, I don’t have a pet supplies in my home city so while visiting and seeing this place I decided to check it out . I didn’t catch their names but the two black people that were running the store the day of new years were AMAZING . Super friendly and upbeat answered every question I had with a smile . Really madeMe feel at home with how attentive they were and bless their heart !! Working on New Year’s Day I hope they have a good year . Will be returning every time im in state
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January 2024 by Heather Prijatel
Cool place- employees were helpful and nice until the multiple experiences I had with the "assistant manager". Nobody can make this a race or prejudice thing as people always try to ( I dare you) but this young man should NOT EVER deal with people. First was extremely inappropriate and rude to a new girl in training right in front of everyone. (teenager with me was like "I wanted to work here until now- never will I with that guy"), then I came in a few days later with questions about sales and some fish. He very loudly said "MA'AM IF YOU CANT AFFORD TO BUY THE FISH"...... I didn't even hear the rest. Nice, options, get food stamps- don't know- but it didn't matter. RUDE delivery. Then I called today to talk to an actual Manager and this same kid answered the phone. UGH. I asked for the Manager and he rudely said "I am the assistant manager" I said I wanted the manager and he even nastier said "I AM THE ASSISTANT MANAGER" I said "you are the one I'm complaining about so give me someone above you" and he put a "manager" on the phone. She was ok, not rude, but didn't seem to interested in my concern. I have 4 cats, 2 dogs and 2 fish tanks. LOST A CUSTOMER and all of her friends/neighbors today. As long as he is there- I will NOT shop there.
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December 2023 by Shauna McClung
We had our dog bathed and deshedded a couple weeks ago. Gracie loved her spa day with Emma, the groomer! Here she is doing a little advertising at Home Depot afterwards ?
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December 2023 by Dianne Murphy
Very helpful, all the time
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November 2023 by Barry Blankenship
Easy to get in and out of the store. We found the Vital Freshpet dog food which has been out of stock every place we've checked. The store was clean and the team members were very nice and helpful. There is a large variety of items in this store at a reasonable price so it's worth giving them a look!
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October 2023 by kelley walker
love this store always so welcoming and great attitudes make sure you get lacey to help you
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September 2023 by Whitney Rogers
Great place to wash your dog. Reasonably priced.
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September 2023 by Wendy Pruent
Recently visited the store. I’m not a regular and for a pet store, very impressed. Friendly and well stocked
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September 2023 by Christy Case
Easy in, easy out. The store clerk came over to ask if we had everything we needed to bathe my dog. She was talking very sweetly to my guy. Great experience!
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August 2023 by Speranza Tikvah
This store is terrific. The employees are friendly and knowlegable, and the store is well-stocked.
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August 2023 by Linda Fry
Great store and people! Love shopping here with my dog : )
