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February 2024 by Kristiana Barnhart
They always have what I need
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January 2024 by Ashley Marlar
Always excellent customer service !
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January 2024 by Lizzett Wetzstein
Always great going here. Great staff and clean store.
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January 2024 by Richard Powell
Another pet food, grooming and toy provider in another Butler County Ohio location
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January 2024 by Kathleen Cole
Margaret loves seeing Santa! Lots of good deals on tasty Christmas treats.They are doing an awesome Stuffed animal donation that benefits society.
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December 2023 by Felicity Boyd
They are usually completely stocked, which is great but don't ever go if you're in a rush. They are pretty slow, and I've never actually witnessed more than 1 line open, even with a lot of people waiting. Also, if you have sensitive ears also don't go. There are a LOT of people who bring in untrained dogs and they bark a lot. Also when checking you out, rarely actually pay attention. They just either talk to other customers or other workers, and it's not always. There are 2 workers I've seen there constantly that work hard. But other than that it's great. I just really don't like going due to it being so loud and taking so long to leave.
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December 2023 by Tangee Edmonson
Lines long and not enough cashiers
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December 2023 by Simmi Mumphrey
The groomer was awesome and achieve the right style of my Yorkie image. ????
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November 2023 by Kelli Marcum
Friendly and helpful staff
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November 2023 by Jerry K.
Thought being a large company as they are, that I could find a special harness for dogs with IVDD spinal disease. They only carry regular harnesses. Very Disappointed in limited harness selection. Therefore I purchased IVDD harness from another company. Was even more disappointed that I could not locate an associate to assist me during my 25 min. in store. So walked out.
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November 2023 by Gail Greiner
Every time I go to the PetSmart on Princeton Road in Hamilton, OH I am greeted and taken care of by a wonderful person names Sierra. She is so kind, helpful, understanding and professional. I truly appreciate her and I will always shop at that location, even though other pet stores are closer to my home. Thank you so much Sierra.Be well, Gail Greiner
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November 2023 by Stephanie Baker
Great place for animal supplies
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November 2023 by Charity Smallwood
I had to go here to get my dog some medicine. I was impressed with the selection, and they had what I needed . I would say they are on the higher price range compared to other places but have stuff no other place sells.
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September 2023 by Megan Murray
Such a fun place!Helpful staff, clean store, with so many creative items for your pets.
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September 2023 by Indira Mendez
Arrived at my dog's scheduled appointment 9/12 for grooming and after arrival they decided to cancel my appointment & proceeded to tell me that they wouldn't have another one for two weeks. I booked a bath & brush but, because my dog had all of 2 hair knots on his legs they said they could not take him a bath like that. So i said i would be more than happy to pay for a cut as well, but the employee who was doing this service simply did not have time, and i mean 5 MINUTES. Instead of taking 5 minutes to do 2 snips (i had recently cut all my dogs hair off) she thought the better option would be to wait 2 weeks. NO remorse and horrible customer service.
